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NEOTECH

XPRINTER XP-P800 80mm Bluetooth Thermal Printer

XPRINTER XP-P800 80mm Bluetooth Thermal Printer

Regular price Dhs. 695.00 AED
Regular price Dhs. 700.00 AED Sale price Dhs. 695.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview
The XPRINTER XP-P800 is a compact and portable 80mm thermal receipt printer with Bluetooth capability. This printer delivers efficient, high-quality printing at a speed of 50mm/s, ideal for mobile use in retail, food service, and more. With its versatile connectivity options, including USB, Serial, and Bluetooth, the XP-P800 is perfect for fast-paced environments.

Product Description
The XP-P800 80mm Thermal Receipt Printer by XPRINTER provides fast, reliable receipt printing with Bluetooth connectivity. Compact and lightweight, it supports a wide print width of 72mm and multiple font options for clear, customizable receipts. This model is designed for convenience, portability, and a long-lasting battery life, making it perfect for both in-store and mobile printing needs.

Key Features

  • Wireless Printing: Bluetooth, USB, and Serial interfaces for easy connectivity
  • Fast Print Speed: Prints at 50mm/s for quick receipt generation
  • Portable Design: Lightweight and compact, ideal for mobile applications
  • High Resolution: 203 DPI ensures crisp, clear text and barcodes
  • Durable Build: Built to withstand frequent use, with a printer head life of 50km

Product Quality and Performance
Built with reliable direct thermal technology, the XP-P800 offers stable and consistent printing without the need for ink or ribbons. With 203 DPI resolution and a print width of 72mm, it ensures professional-quality receipts. XPRINTER's commitment to quality provides peace of mind, knowing this device is designed for longevity and frequent use.

Performance, Quality, Durability, and Reliability
The XP-P800 meets high standards with durable construction and extensive compatibility with 1D and 2D barcodes, including QR codes. Its compact design, paired with robust Bluetooth capability, makes it a versatile option for retail, food service, and on-the-go printing needs.

Specifications

  • Model Number: XP-P800
  • Printing Method: Direct Thermal
  • Print Speed: 50mm/s
  • Print Width: 72mm
  • Connectivity: USB, Serial, Bluetooth
  • Resolution: 203 DPI
  • Paper Size: 79.5±0.5mm x φ40mm
  • Dimensions: 108.5 x 105 x 48mm
  • Weight: 0.26 kg
  • Power Supply: AC 110V/240V, Output DC 9V-2A
  • Warranty: 1-Year

Purpose of Use
The XP-P800 Bluetooth Thermal Printer is ideal for retail, restaurant, and mobile sales applications where speed and quality are essential. Its portable design allows it to be used effortlessly in dynamic settings, making it suitable for businesses of all sizes.

How to Use

  1. Connect: Pair via Bluetooth or use USB/Serial connection.
  2. Load Paper: Place an 80mm paper roll into the compartment.
  3. Print: Send data from a compatible POS device to start printing.
  4. Maintenance: Keep clean and check paper alignment regularly for optimal results.

Benefits & Compatibility

  • Compatible with Multiple Devices: Works with Windows, Android, and iOS through Bluetooth connectivity
  • Mobile and In-store: Supports various uses from in-store checkout to mobile invoicing
  • Energy Efficient: Low power consumption with long-lasting battery life for mobile tasks

Warranty and FAQs

  • Warranty: 1-year limited warranty for peace of mind
  • FAQs:
    • What paper sizes are supported? 80mm wide, 40mm diameter rolls.
    • Can it print barcodes? Yes, it supports standard 1D and 2D barcodes.

Packaging/Weight/Dimension
The XP-P800 is packaged in a compact box, measuring 20 x 18 x 10 cm and weighing 1 kg with accessories included for easy setup and transport.

Stock Availability
Currently in stock for immediate delivery. For bulk orders or inquiries, please reach out to our team. Typical processing time for larger orders is 10-15 business days.

Get in Touch
If you have questions about the XPRINTER XP-P800, our support team is available to assist with setup, compatibility, and order inquiries. Reach out for expert advice and assistance.

Disclaimer
Specifications and information provided are subject to change without notice. Images are for illustration only and may not represent the exact product. Always confirm product details with a sales representative before purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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