NEOTECH
Xprinter XP-P810 80mm Thermal Bluetooth Printer
Xprinter XP-P810 80mm Thermal Bluetooth Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Xprinter XP-P810 is a versatile 80mm Bluetooth thermal printer, ideal for on-the-go receipt and sticker printing. With a compact design, it’s perfect for mobile setups and retail operations needing fast, reliable printing.
Product Description
The Xprinter XP-P810 is a lightweight, portable thermal printer designed to meet modern mobile printing needs. With Bluetooth connectivity and USB options, it supports a range of devices, including iOS, Android, and Windows. Built to handle 80mm receipt and sticker printing, it’s ideal for fast-paced environments. Featuring 203DPI resolution and 50mm/s print speed, the XP-P810 ensures clear, crisp prints every time.
Key Features
- Bluetooth Connectivity: Easily connect to mobile devices for seamless printing.
- 80mm Print Width: Ideal for receipt and sticker printing.
- High Resolution: 203DPI for sharp, clear text and images.
- Lightweight Design: Weighs only 325g, perfect for mobile use.
- Fast Print Speed: 50mm/s for quick output in busy settings.
- Wide Compatibility: Supports iOS, Android, Windows, Linux.
Product Quality and Performance
Built for high-quality performance, the Xprinter XP-P810 offers a 50mm/s print speed with 203DPI resolution, ensuring professional-grade prints. Its direct thermal printing method eliminates the need for ink, enhancing durability and reducing maintenance.
Specifications
- Brand: Xprinter
- Print Method: Direct Thermal
- Dimensions: 136 x 116 x 60 mm
- Weight: 0.325 kg
- Resolution: 203DPI
- Connectivity: Bluetooth, USB
- Print Speed: 50mm/s
- Print Width: 79.5 ±0.5 mm
- Certification: FCC, CE, RoHS
Purpose of Use
The XP-P810 is perfect for retail, hospitality, and delivery services needing efficient mobile receipt printing. Its compact size and easy connectivity make it ideal for professionals on the move.
How to Use
- Connect via Bluetooth or USB: Link to your mobile device or POS system.
- Load Paper: Insert the 80mm receipt or sticker roll.
- Print Receipts or Stickers: Ideal for customer transactions, labels, and more.
Supported Platforms
- Operating Systems: Windows, Android, iOS, Linux
- Applications: Retail POS, Hospitality, Mobile Sales
Benefits & Compatibility
- Multi-Platform Compatibility: Works with iOS, Android, Windows.
- Portable Design: Compact and lightweight for mobile operations.
- Power Efficient: Direct thermal printing reduces energy consumption.
Warranty and FAQs
- Warranty: 1-year limited warranty.
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FAQs:
-
What is the print speed?
The XP-P810 prints at a speed of 50mm/s. -
Does it support Mac?
Yes, it’s compatible with iOS and macOS devices.
-
What is the print speed?
Packaging, Weight, and Dimensions
- Packaging: Securely boxed for delivery
- Weight: 325g
- Dimensions: 136 x 116 x 60 mm
Stock Availability
This item is currently in stock and available for immediate shipping. For bulk orders, please confirm availability.
Shop Today & Receive Fast Delivery Across the UAE!
Order now for quick, reliable delivery across major UAE cities, including Dubai, Abu Dhabi, and Sharjah.
Best Price Guarantee
We offer a price match to ensure you get the best value. Find a lower price elsewhere, and we’ll match it.
After Sales Support
Our dedicated support team provides setup assistance, troubleshooting, and general inquiries.
Request for Customer Reviews
Share your experiences with the Xprinter XP-P810. Your feedback is valuable for our community.
Get in Touch
For additional details or support, contact our customer service team. We’re here to help.
Disclaimer
All images are for illustration only. Specifications, availability, and prices are subject to change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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