Fast and consistent receipt printing for everyday business operations.

Overview

The Xprinter XP-Q838L 80mm Thermal Receipt Printer is designed for businesses that require reliable receipt printing for daily operations.

It is commonly used by retail stores, restaurants, supermarkets, and service counters where fast transaction processing is important.

Suitable for POS environments across the UAE, this printer supports standard 80mm receipt printing and integrates with various systems.

Key Features

• Direct thermal printing (no ink or ribbon required)
• Print speed up to 300mm/s
• Supports 80mm receipt paper
• Multiple connectivity options (USB, LAN, Wi-Fi, Bluetooth – model dependent)
• Built-in auto-cutter (approx. 1.5 million cuts rating)
• Compact design for counter-top use
• Supports common barcode formats

Technical Specifications

Model: XP-Q838L
Printing Method: Direct Thermal

Print Width:
Up to 72mm

Paper Size:
79.5 ± 0.5mm

Print Speed:
Up to 300mm/s

Cutter Life:
Approx. 1.5 million cuts

Print Head Life:
Approx. 150 km

Power Input:
DC 24V / 2.5A

Connectivity:

• USB
• LAN
• Optional Wi-Fi / Bluetooth (configuration dependent)

Dimensions:
Approx. 193.76 × 144.23 × 133 mm

Weight:
Approx. 1.0 kg

Applications

• Retail POS receipt printing
• Restaurant and café order printing
• Supermarket billing systems
• Service counters and ticketing desks
• Basic barcode printing on receipts

Purpose of Use

The XP-Q838L is intended for businesses requiring fast and consistent receipt printing in customer-facing environments, helping streamline checkout and transaction processes.

Delivery — UAE

Service Area: United Arab Emirates

Order Cut-Off: 2:00 PM GST
Handling Time: 1–2 business days (when stock is available)
Transit Time: 3–5 business days within UAE

Why Choose NEOTECH® UAE

✔ Transparent product information and sourcing communication
✔ UAE-based coordination for POS hardware support
✔ Compatible solutions for retail and hospitality environments
✔ Clear return and refund policy
✔ Business-focused supply solutions

FAQ – Xprinter XP-Q838L NEOTECH® UAE

Q: Does this printer require ink or ribbon?
A: No, it uses direct thermal printing and requires only thermal paper.

Q: Is this suitable for high-volume counters?
A: It is designed for regular business use; suitability depends on workload and environment.

Q: Does it support wireless connectivity?
A: Wi-Fi and Bluetooth are available on selected configurations. Please confirm before purchase.

Q: What paper size is supported?
A: It supports standard 80mm thermal receipt paper.

Helpful Internal Links

Shipping Policy
https://neotech.ae/policies/shipping-policy

Returns Policy
https://neotech.ae/policies/refund-policy

Warranty & Repair
https://neotech.ae/pages/warranty-amp-repair-policy

Contact NEOTECH® UAE

Operated by NEOLYN TECHNOLOGY LLC
Store 13, Computer Building
Al Fahidi, Bur Dubai, Dubai
United Arab Emirates

Email: support@neotech.ae

Disclaimer – NEOTECH® UAE

This product is supplied based on manufacturer specifications. Connectivity options, performance, and lifespan may vary depending on usage conditions and configuration. NEOTECH® is not an authorized distributor of Xprinter unless explicitly stated. All trademarks belong to their respective owners. Product information is subject to change without notice. Images are for illustration purposes only.

Last Updated: 19 March 2026 (GST, UTC+4)