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NEOTECH

Barcode Printer - Zebra ZD420

Barcode Printer - Zebra ZD420

Regular price Dhs. 1,650.00 AED
Regular price Dhs. 1,850.00 AED Sale price Dhs. 1,650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra ZD420 Healthcare Printer - Compact & Efficient

Overview: Introducing the ZD420 Healthcare printers, a state-of-the-art solution in thermal printing. Designed specifically for healthcare environments, these printers offer unparalleled ease of use, reliability, and hygiene, ensuring your medical printing needs are met with precision and care.

Product Description: The ZD420 series marks a breakthrough in printing technology, offering both thermal transfer and direct thermal models. With options for 203 dpi or 300 dpi resolutions, the ZD420 ensures sharp text and vivid graphics. Its compact design is perfect for limited spaces, while the innovative ribbon cartridges reduce downtime. Constructed with disinfectant-ready plastics, it withstands rigorous cleaning, ensuring patient safety and hygiene.

Key Features:

  • Dual model options: Thermal transfer and direct thermal
  • High-resolution printing: 203 dpi or 300 dpi
  • Compact and disinfectant-ready design
  • User-friendly ribbon cartridges
  • Optional mobile printing with battery
  • Zebra's Link-OS for seamless integration
  • Advanced security for patient data protection
  • Intuitive color LCD and multiple connectivity options

Quality and Performance: The ZD420 sets new standards in printer quality and performance. Its robust build and advanced features ensure reliable operation in demanding healthcare settings. From patient ID wristbands to prescription labels, expect fast and flawless printing.

Specifications:

  • Resolution: 203 dpi/8 dots per mm or 300 dpi/12 dots per mm
  • Media Sensors: Multi-position transmissive and full-width reflective
  • Part Number: ZD42042-D0E000EZ
  • Connectivity: Ethernet, USB, Bluetooth

Purpose of Use: Ideal for healthcare facilities needing efficient patient ID solutions, prescription labeling, and more, the ZD420 addresses critical medical printing tasks with ease and accuracy.

Supported Operating Systems: Compatible with major operating systems for seamless integration into existing networks.

Supported Applications: Supports a wide range of healthcare applications, from patient identification to medication labeling.

Supported Industries: Primarily healthcare, including hospitals, clinics, and laboratories.

Benefit Effect: The ZD420 enhances patient safety, operational efficiency, and data security, directly impacting care quality and facility operations.

Warranty Information: Includes a comprehensive manufacturer's warranty, covering defects and offering support. Check the manual for detailed warranty and FAQ information.

Delivery Services:

  • Covers all major cities and emirates in the UAE
  • Reliable and fast, ensuring secure and timely deliveries

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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