NEOTECH
Barcode Printer - Zebra ZD611 Healthcare
Barcode Printer - Zebra ZD611 Healthcare
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZD611 Healthcare Desktop Printer - Durable & Fast
Overview:
Introducing the Zebra ZD611 Healthcare-Grade Desktop Printer, the pinnacle of printing technology designed specifically for healthcare environments. With its robust construction and advanced features, the ZD611 is engineered to meet the demanding needs of healthcare facilities, offering unmatched flexibility, speed, and clarity.
Product Description:
The Zebra ZD611 is a versatile printer that combines thermal transfer and direct thermal printing capabilities, making it ideal for a wide range of healthcare applications. Designed to withstand harsh disinfectants and UV light, it ensures continuous operation in challenging conditions. Its high-resolution printing delivers crisp text and graphics, essential for patient safety and compliance.
Key Features:
- Healthcare-Grade Durability: Resistant to harsh disinfectants and UV light for reliable use in medical settings.
- Versatile Printing Options: Offers both thermal transfer and direct thermal printing for flexibility.
- Fast Print Speeds: Capable of printing up to 6 inches per second to keep pace with demanding healthcare workflows.
- High Resolution: 300 dpi printing for clear, legible text and detailed graphics.
- User-Friendly Interface: Features an easy-to-use color display and intuitive navigation for quick setup.
- Compact and Quiet: Ideal for small spaces and environments where noise is a concern.
- Multiple Connectivity Options: Includes USB, Ethernet, and Bluetooth for seamless integration.
- Advanced Software Suite: Comes with Zebra's Print DNA for easy printer management and application development.
Quality and Performance:
The ZD611 sets a new standard for healthcare printing with its exceptional durability, efficiency, and precision. Its fast printing capabilities and high-resolution output ensure that healthcare facilities can maintain productivity and compliance with ease.
Specifications:
- Printing Technology: Thermal transfer and direct thermal
- Resolution: 300 dpi
- Print Speed: Up to 6 inches per second
- Connectivity: USB, Ethernet, Bluetooth
- Display: Color touch screen for easy operation
- Software: Zebra Print DNA suite
Purpose of Use:
Designed for healthcare settings, the ZD611 is perfect for printing patient ID wristbands, lab labels, pharmacy labels, and other critical healthcare documentation, ensuring patient safety and operational efficiency.
Supported Operating Systems and Applications:
The ZD611 supports a broad range of operating systems and is compatible with various healthcare applications, enhancing its versatility and integration capabilities within existing IT infrastructures.
Supported Industries:
Primarily designed for the healthcare industry, the ZD611 is ideal for hospitals, clinics, laboratories, and pharmacies requiring durable, reliable, and high-quality printing solutions.
Benefit Effect:
The ZD611 enhances healthcare operations by providing durable, fast, and clear printing solutions that support patient safety and compliance, streamline workflows, and protect sensitive data.
Warranty Information:
Zebra offers comprehensive support and warranty for the ZD611, ensuring maximum uptime and reliability for healthcare facilities.
Delivery Services (for UAE):
We offer reliable and timely delivery services across the UAE, covering major cities and emirates, to ensure that healthcare facilities can quickly benefit from the advanced capabilities of the ZD611.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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