NEOTECH
Barcode Printer - Zebra ZD611
Barcode Printer - Zebra ZD611
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZD611 2-Inch Desktop Printer
Overview
The ZD611 2-inch Desktop Printer by Zebra redefines the standards for desktop printing with its premium features, superior performance, and unmatched security. Designed for durability and reliability, the ZD611 is the go-to choice for businesses requiring consistent quality printing.
Product Description
Zebra's ZD611 desktop printers are at the forefront of printing technology, boasting an innovative architecture that supports expanding capabilities and software. These printers are equipped with unparalleled security features to protect sensitive data and are easily upgradeable with enhanced features and connectivity options. The full-color LCD touch display on all thermal transfer models ensures ease of use, while the printers' remote-management capabilities make them highly efficient.
Key Features
- Advanced Security: Offers evolving security measures to protect against cyber threats.
- Versatile Printing Options: Available in direct thermal, thermal transfer, linerless, healthcare, and RFID models.
- Easy to Use: Features a full-color LCD touch display for intuitive navigation.
- Flexible Connectivity: Standard Ethernet, USB 2.0, and USB Host, with optional Serial or dual wireless radio.
- Future-Proof Technology: Designed to adapt and evolve with emerging printing technologies.
Quality and Performance
The ZD611 printers deliver exceptional print quality and performance, with a media dancer for optimal label and tag quality across print speeds. The option for a 300 dpi print resolution further enhances print quality for detailed applications.
Specifications
- Print Methods: Thermal Transfer or Direct Thermal
- Resolution: 203 dpi standard, 300 dpi optional
- Maximum Print Width: 2.2 inches for 203 dpi, 2.13 inches for 300 dpi
- Communication: Ethernet, USB 2.0, USB Host, optional Serial, Wi-Fi, and Bluetooth
- Memory: 512 MB Flash, 256 MB DDR3 SDRAM
Purpose of Use
Designed for a wide range of applications including retail, healthcare, logistics, and manufacturing, the ZD611 is perfect for shipping labels, inventory management, asset tagging, and more, catering to diverse business needs.
Supported Operating Systems (OS)
The ZD611 supports various operating systems, ensuring seamless integration into different IT environments.
Supported Applications
- Retail: Price tags, inventory labels, receipts
- Healthcare: Patient IDs, prescription labels
- Logistics: Shipping labels, asset tracking
Supported Industries
This printer is ideal for industries requiring high-quality, secure, and reliable label printing, including retail, healthcare, logistics, and government sectors.
Benefit Effect
Businesses benefit from the ZD611's high efficiency, reliability, and security, improving operational workflows and protecting sensitive information.
Warranty Information
The ZD611 comes with a two-year standard warranty, with Zebra OneCare™ Maintenance Plans available for enhanced coverage.
Delivery Services
We provide comprehensive delivery services across the UAE, ensuring timely and secure delivery to major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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