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ZEBEX Z-3190 Linear Image Gun Type Handheld Scanner

ZEBEX Z-3190 Linear Image Gun Type Handheld Scanner

Regular price Dhs. 378.00 AED
Regular price Dhs. 427.00 AED Sale price Dhs. 378.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

ZEBEX Z-3190 Linear Image Gun Type Handheld Scanner


The ZEBEX Z-3190 Linear Image Gun Type Handheld Scanner is crafted to enhance scanning processes in retail, warehouse, and logistics environments. Its ergonomic gun-type design ensures comfort during prolonged use, making it an excellent choice for businesses requiring extensive scanning activities.

Product Description

The ZEBEX Z-3190 scanner utilizes advanced linear imaging technology to provide quick and accurate data capture. It is capable of reading from high-density barcodes to wider than normal codes, making it extremely versatile. The device features a comfortable handle and a well-balanced design, reducing user fatigue and increasing productivity. It's also built to withstand the rigors of daily use, with a durable casing that protects it from drops and bumps.

Key Features

  • Linear Imaging Technology: Delivers fast and accurate scanning of various barcode types.
  • Ergonomic Gun-Type Design: Enhances comfort and reduces fatigue during extended scanning sessions.
  • Durable Construction: Capable of withstanding multiple drops from up to 1.5 meters onto concrete.
  • Plug-and-Play: Easy integration with existing systems via USB or RS-232 connections.
  • Wide Barcode Reading Range: Capable of decoding both high-density and wider barcodes, suitable for diverse applications.

Product Quality and Performance

The ZEBEX Z-3190 offers robust performance and durability, designed to meet the needs of demanding environments such as busy retail stores, warehouses, and distribution centers. Its imaging technology ensures consistent scanning performance even with poor quality or damaged barcodes, contributing to smoother operations.


  • Scanning Technology: Linear imaging
  • Connectivity: USB, RS-232
  • Scan Rate: Up to 330 scans per second
  • Drop Resistance: 1.5 meters onto concrete
  • Dimensions: 175mm x 72mm x 100mm
  • Weight: 140 grams

Purpose of Use

The ZEBEX Z-3190 is tailored for sectors requiring efficient and reliable barcode scanning, such as retail for point-of-sale, warehouse for inventory management, and logistics for package tracking. Its ergonomic design and high scanning capability make it ideal for applications that demand high-volume scanning.

How to Use

To operate the ZEBEX Z-3190, connect it to a computer or terminal via USB or RS-232. Simply aim the scanner at the barcode, press the trigger, and the device will quickly decode and transmit the data. The plug-and-play functionality ensures easy setup with minimal configuration required. Regular maintenance, such as cleaning the scanning window and checking cable connections, will maintain optimal performance.

Supported OS/Application/Industries

The ZEBEX Z-3190 is compatible with most operating systems that support USB or RS-232, making it adaptable to various business applications. Its versatility and ergonomic design make it particularly effective in retail, warehousing, and logistics industries.

Benefits & Compatibility

The ZEBEX Z-3190 scanner provides significant benefits, including enhanced user comfort, high scanning speed, and versatility in reading different barcode types. Its compatibility with multiple interfaces and ability to withstand tough environments make it a reliable choice for businesses looking to improve their scanning efficiency.

Warranty and FAQs

The ZEBEX Z-3190 comes with a one-year warranty that covers defects in materials and workmanship. For support, ZEBEX offers a comprehensive FAQ section on their website and provides direct customer support for troubleshooting and technical assistance.

Delivery Services (UAE)

We offer efficient delivery services for the ZEBEX Z-3190 across the UAE, ensuring that your scanner arrives promptly and in perfect condition, ready to be deployed in your operations.

After Sales Support

Our after-sales support team is dedicated to providing exceptional service for the ZEBEX Z-3190. We are ready to assist with installation, troubleshooting, and any other support needs to ensure you maximize the benefits of your scanner.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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