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ZEBEX Z-3101 Laser Handheld Scanner

ZEBEX Z-3101 Laser Handheld Scanner

Regular price Dhs. 2,699.00 AED
Regular price Dhs. 2,753.00 AED Sale price Dhs. 2,699.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

ZEBEX Z-3101 Laser Handheld Scanner


The ZEBEX Z-3101 Laser Handheld Scanner is designed for high-speed and accurate data capture, making it a valuable tool in retail, warehouse, and inventory management environments. Its ergonomic design and durable construction make it suitable for intensive daily use, helping businesses streamline their operations through efficient scanning.

Product Description

The ZEBEX Z-3101 is a laser handheld scanner that offers superior performance in a variety of settings. It features an advanced laser sensor that allows for quick and precise reading of barcodes from a distance, making it ideal for high-volume scanning tasks. The scanner is equipped with a comfortable grip and trigger, designed to reduce fatigue during extended use. Its rugged construction ensures it can withstand the challenges of a busy work environment, including drops and continuous handling.

Key Features

  • High-Speed Laser Scanning: Captures data quickly and accurately, enhancing workflow efficiency.
  • Ergonomic Design: Designed for comfort and ease of use, reducing user fatigue during prolonged scanning.
  • Durable Construction: Built to resist impacts and endure tough working conditions.
  • Wide Reading Angle: Effectively scans barcodes at varying angles, offering flexibility in scanning different items.
  • Plug-and-Play: Easy to integrate with existing systems, supporting multiple interface options including USB and RS-232.

Product Quality and Performance

The ZEBEX Z-3101 Laser Handheld Scanner delivers exceptional quality and reliability. Its laser scanning technology ensures accurate data capture, even in fast-paced environments. The scanner's ergonomic design and durability are tailored for heavy usage, providing businesses with a dependable tool for inventory and sales operations.


  • Scanning Technology: Laser
  • Connectivity: USB, RS-232
  • Scan Rate: Up to 100 scans per second
  • Drop Resistance: Withstands multiple drops from 1.5 meters
  • Dimensions: 154mm x 72mm x 98mm
  • Weight: 130 grams

Purpose of Use

The ZEBEX Z-3101 is designed for businesses requiring fast and reliable barcode scanning, such as retail stores, warehouses, and distribution centers. It is particularly useful for inventory management, checkout processes, and during stocktaking, where efficiency and accuracy are critical.

How to Use

To use the ZEBEX Z-3101 Laser Handheld Scanner, simply connect it to your computer or point-of-sale system via USB or RS-232. No additional software is required for basic operation due to its plug-and-play functionality. Aim the scanner at the barcode, press the trigger, and allow the device to read the code. Regular cleaning and proper handling will maintain its performance and longevity.

Supported OS/Application/Industries

The ZEBEX Z-3101 is compatible with most operating systems that support USB or RS-232 connections, making it versatile for use in a variety of industries, including retail, logistics, and healthcare. It is particularly valuable in settings where quick and accurate scanning is essential.

Benefits & Compatibility

The ZEBEX Z-3101 offers the benefits of quick, accurate scanning and ergonomic design, making it a valuable asset in any high-volume scanning environment. Its compatibility with various interfaces and operating systems ensures it can be integrated into virtually any existing workflow with ease.

Warranty and FAQs

The ZEBEX Z-3101 comes with a one-year warranty covering defects in materials and workmanship. For additional support, ZEBEX provides a comprehensive FAQ and troubleshooting guide on their website. Direct customer support is also available for more specific inquiries.

Delivery Services (UAE)

We offer reliable delivery services throughout the UAE for the ZEBEX Z-3101 Laser Handheld Scanner. Our logistics network ensures timely and safe delivery, enabling you to enhance your business operations without delay.

After Sales Support

Our after-sales support team is committed to providing outstanding service for the ZEBEX Z-3101. Whether you need assistance with setup, troubleshooting, or general inquiries, our team is ready to help ensure you get the most out of your scanner.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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