NEOTECH
TOSHIBA B-FP3D Label Printer
TOSHIBA B-FP3D Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
TOSHIBA B-FP3D Label Printer
Overview
The Toshiba B-FP3D Label Printer is a portable, rugged label printer engineered for use in a variety of demanding environments, including retail, logistics, and field services. This printer is perfect for businesses that require reliable mobile printing solutions to enhance operational flexibility and efficiency.
Product Description
The Toshiba B-FP3D is a portable label printer that offers thermal printing technology capable of handling a wide range of applications. It supports both direct thermal and thermal transfer printing, making it versatile for different durability requirements. Designed for on-the-go use, it features a durable casing that can withstand drops and environmental conditions typical in mobile settings. The printer boasts a high-resolution output of 305 dpi, ensuring clear and readable prints for labels, receipts, and tickets. With options for Wi-Fi and Bluetooth connectivity, the B-FP3D integrates seamlessly with mobile devices and systems, enhancing workflow and productivity wherever it is used.
Key Features
- Dual Printing Technology: Capable of both direct thermal and thermal transfer printing to accommodate various labeling needs.
- High Resolution: Prints at 305 dpi for sharp and clear outputs, perfect for detailed labels and barcodes.
- Rugged Design: Constructed to endure tough conditions, making it suitable for field operations.
- Wireless Connectivity: Includes options for Wi-Fi and Bluetooth, allowing easy integration with existing mobile systems.
- Lightweight and Portable: Designed for easy transportation and use in multiple locations.
Product Quality and Performance
The Toshiba B-FP3D is built to deliver high-quality prints quickly and reliably, even in challenging environments. Its portability and robust design make it a dependable choice for businesses that need printing capabilities outside of traditional office settings. With fast print speeds and a user-friendly interface, this printer helps maintain high productivity levels in the field.
Specifications
- Printing Technology: Direct thermal and thermal transfer
- Resolution: 305 dpi
- Maximum Print Width: 3 inches
- Print Speed: Up to 6 inches per second
- Connectivity Options: USB, Wi-Fi, Bluetooth
- Dimensions: 116mm x 150mm x 80mm
- Weight: 0.8 kg
Purpose of Use
The Toshiba B-FP3D is ideal for sectors that require robust, portable printing solutions such as logistics for delivery receipts, retail for price tagging on the shop floor, and field services for instant invoicing. Its wireless capabilities and high durability make it particularly useful for workers in mobile and outdoor applications.
How to Use
To start using the Toshiba B-FP3D, charge the battery, connect it to your mobile device or network via Wi-Fi or Bluetooth, load the media, and configure the printer settings through its interface or connected mobile app. The printer is designed to be intuitive, allowing users to begin printing with minimal setup.
Supported OS/Application/Industries
The Toshiba B-FP3D supports various operating systems, including iOS, Android, and Windows, making it highly adaptable to different mobile devices and applications. Its versatility makes it an excellent choice for industries that operate both indoors and in field environments.
Benefits & Compatibility
The Toshiba B-FP3D offers significant benefits including flexibility, mobility, and the ability to produce high-quality labels and receipts on demand. Its compatibility with a wide range of media and connectivity options makes it a comprehensive solution for mobile printing needs.
Warranty and FAQs
The Toshiba B-FP3D comes with a standard manufacturer's warranty that covers parts and labor. Toshiba also provides a detailed FAQ section and customer support services to assist with any operational questions or issues.
Delivery Services (UAE)
We provide fast and reliable delivery services for the Toshiba B-FP3D across the UAE, ensuring that the printer is delivered efficiently and ready for immediate use.
After Sales Support
Our after-sales support team is committed to providing excellent service for the Toshiba B-FP3D. We assist with setup, troubleshooting, and any other support needs, ensuring that your mobile printing operations are always running smoothly.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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