NEOTECH
TOSHIBA B-EX4T3 Label Printer
TOSHIBA B-EX4T3 Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Toshiba B-EX4T3 Label Printer is engineered to meet the rigorous demands of industrial environments, offering high-speed printing capabilities that enhance operational efficiency. This printer is well-suited for applications in manufacturing, logistics, and any area where fast, reliable label printing is crucial.
Product Description
The Toshiba B-EX4T3 is a thermal transfer/direct thermal printer that delivers exceptional performance in industrial settings. It features a durable design to withstand harsh operational conditions and provides a printing solution that is both cost-effective and efficient. With a print width of up to 4 inches and a resolution of 300 dpi, the B-EX4T3 ensures crisp and clear label outputs, suitable for compliance labeling, product identification, and shipping labels. It supports a range of connectivity options including USB, Ethernet, and optional Wi-Fi, making it easy to integrate into existing networks.
Key Features
- Thermal Transfer and Direct Thermal Printing: Offers flexibility in printing methods to accommodate various labeling needs.
- High-Speed Printing: Capable of printing labels at speeds up to 14 inches per second, optimizing production workflows.
- Robust Construction: Built to endure the challenges of industrial environments and maintain high performance.
- High Resolution: 300 dpi resolution for sharp, readable prints, essential for barcode and text clarity.
- Flexible Connectivity: Includes standard USB and Ethernet connections, with optional Wi-Fi for wireless operation.
Product Quality and Performance
The Toshiba B-EX4T3 is designed for durability and high-volume printing, capable of handling large print jobs with ease. Its fast print speeds reduce processing times, making it an effective solution for businesses looking to increase productivity without sacrificing quality.
Specifications
- Printing Technology: Thermal transfer and direct thermal
- Resolution: 300 dpi
- Maximum Print Width: 4 inches
- Print Speed: Up to 14 inches per second
- Connectivity Options: USB, Ethernet, optional Wi-Fi
- Dimensions: 310mm x 289mm x 460mm
- Weight: 25 kg
Purpose of Use
The Toshiba B-EX4T3 is ideal for industrial applications that require high-speed, high-quality label printing. It is particularly useful in manufacturing for product and safety labels, in logistics for efficient package labeling, and in any sector where labeling is an integral part of the operational process.
How to Use
To operate the Toshiba B-EX4T3, connect it to your power source and network or computer via the available connectivity options. Load the media and ribbon, configure the printer settings through its interface or through connected software, and start your printing tasks. Regular maintenance, such as cleaning the print head and ensuring the media is properly aligned, will enhance the printer’s longevity and performance.
Supported OS/Application/Industries
The Toshiba B-EX4T3 supports major operating systems including Windows, making it easily integrable into diverse IT infrastructures. Its robust performance and adaptability make it suitable for heavy-duty industries like manufacturing and logistics.
Benefits & Compatibility
The Toshiba B-EX4T3 offers significant advantages in terms of efficiency, reliability, and cost-effectiveness. Its compatibility with various media types and its high-speed printing capabilities make it a valuable asset for businesses needing dependable and fast label printing solutions.
Warranty and FAQs
The Toshiba B-EX4T3 comes with a standard manufacturer's warranty that covers parts and labor. Toshiba provides extensive support through online FAQs and customer service for troubleshooting and technical assistance.
Delivery Services (UAE)
We provide reliable delivery services across the UAE for the Toshiba B-EX4T3, ensuring that your printer is delivered promptly and ready for immediate installation and use.
After Sales Support
Our after-sales support team is dedicated to providing excellent service for the Toshiba B-EX4T3. We assist with installation, configuration, and troubleshooting to ensure that the printer operates effectively and meets your business needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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