NEOTECH
TOSHIBA APLEX4 Label Printer
TOSHIBA APLEX4 Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Toshiba APLEX4 Label Printer
Overview
The Toshiba APLEX4 Label Printer is a powerful tool designed for businesses that require efficient and high-quality label printing. Known for its versatility, this printer accommodates a wide range of label designs and sizes, making it suitable for various industries including retail, logistics, and manufacturing. Its robust construction and advanced printing technology ensure reliable performance under demanding conditions.
Product Description
The Toshiba APLEX4 Label Printer is engineered to offer high-speed label printing without compromising quality. It features advanced thermal transfer technology, which provides durable and clear labels that withstand exposure to heat, moisture, and chemicals. The printer supports a wide range of media types and sizes, ensuring flexibility in label design and application. Its user-friendly interface and connectivity options, including USB and Ethernet, make integration into existing systems seamless.
Key Features
- High-Speed Printing: Delivers fast print speeds, enhancing productivity in busy work environments.
- Thermal Transfer Technology: Ensures durable, long-lasting labels resistant to environmental factors.
- Wide Media Compatibility: Supports various media types and sizes for flexible label production.
- User-Friendly Interface: Simplifies operations with an intuitive design and easy navigation.
- Connectivity Options: Includes USB and Ethernet for easy integration with existing systems.
Product Quality and Performance
The Toshiba APLEX4 Label Printer is built to meet the high standards of quality and performance expected in professional settings. Its thermal transfer technology ensures that labels are not only clear and sharp but also durable enough to withstand harsh conditions without fading or smudging. The printer's robust construction guarantees long-term reliability, making it a cost-effective solution for continuous business use.
Specifications
- Printing Method: Thermal transfer and direct thermal
- Print Speed: Up to 6 inches per second
- Resolution: 203 dpi
- Maximum Print Width: 4 inches
- Connectivity: USB, Ethernet
- Dimensions: 238mm x 402mm x 332mm
- Weight: 15 kg
Purpose of Use
The Toshiba APLEX4 Label Printer is designed for businesses needing efficient and reliable label printing for products, shipping, and inventory management. Its versatility makes it suitable for industries such as retail, manufacturing, and logistics, where high-quality labeling is crucial for operations and compliance.
How to Use
To use the Toshiba APLEX4 Label Printer, connect it to a power source and your computer or network via USB or Ethernet. Load the label media and ribbon (for thermal transfer printing), then configure the print settings using the on-board interface or through your computer. Design your labels using compatible software and send the print command. Regular maintenance, such as cleaning the print head and replacing ribbons, will ensure optimal performance.
Supported OS/Application/Industries
The Toshiba APLEX4 Label Printer supports various operating systems, including Windows, making it compatible with most computer setups. It is widely used in retail for price tagging, in logistics for shipping labels, and in manufacturing for product labeling, demonstrating its versatility across multiple sectors.
Benefits & Compatibility
The Toshiba APLEX4 offers significant benefits such as high-speed and versatile label printing, which can significantly enhance operational efficiency. Its compatibility with a wide range of media sizes and types allows businesses to use the printer for various applications, from simple price tags to complex barcode labels.
Warranty and FAQs
The Toshiba APLEX4 Label Printer comes with a manufacturer's warranty that covers parts and labor for one year. For support and troubleshooting, consult the detailed FAQ section on Toshiba’s official website or contact their customer service directly for assistance with more specific issues.
Delivery Services (UAE)
We provide reliable and prompt delivery services for the Toshiba APLEX4 Label Printer throughout the UAE. Our logistics network ensures that your printer arrives safely and on time, ready for immediate use in your business operations.
After Sales Support
Our after-sales support team is committed to providing excellent service and support for the Toshiba APLEX4 Label Printer. Whether you need help setting up the printer, troubleshooting issues, or advice on best practices for label printing, our team is ready to assist.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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