NEOTECH
TOSHIBA DB-EA4D Label Printer
TOSHIBA DB-EA4D Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Toshiba DB-EA4D Label Printer
Overview
The Toshiba DB-EA4D Label Printer is a cutting-edge device that stands out for its dual-sided printing capability, making it an excellent choice for businesses focused on reducing waste and improving efficiency. This printer is especially suitable for logistics and retail environments where label clarity and durability are critical.
Product Description
The Toshiba DB-EA4D utilizes thermal transfer technology to offer high-quality, dual-sided label printing. This unique feature allows simultaneous printing on both sides of a label, effectively halving paper usage and significantly reducing costs. It supports a wide range of label media and features robust connectivity options, including USB and Ethernet, for easy integration into existing systems. With a compact design and durable construction, the DB-EA4D is built to withstand the demands of busy work environments while maintaining high performance.
Key Features
- Dual-Sided Printing: Innovatively prints on both sides of a label, reducing label usage and environmental impact.
- Thermal Transfer Technology: Ensures durable, long-lasting prints suitable for various applications.
- Compact and Robust Design: Ideal for tight spaces and tough industrial settings.
- Versatile Media Handling: Accommodates a broad range of label sizes and types.
- Advanced Connectivity: Features USB and Ethernet connections for easy network integration.
Product Quality and Performance
The Toshiba DB-EA4D delivers exceptional print quality and reliability. Its dual-sided printing capability not only enhances productivity but also supports sustainability initiatives within companies. Designed for continuous operation, this printer is an asset in high-volume settings, providing consistent results with every print job.
Specifications
- Printing Technology: Thermal transfer
- Resolution: 300 dpi
- Maximum Print Width: 4.25 inches
- Print Speed: Up to 6 inches per second
- Connectivity Options: USB, Ethernet
- Dimensions: 240mm x 200mm x 180mm
- Weight: 12 kg
Purpose of Use
The Toshiba DB-EA4D is ideal for sectors like logistics, where efficient and clear labeling of goods is crucial for tracking and management, and retail, where price and product information tags are frequently used. Its dual-sided print capability is particularly beneficial for applications requiring front and back labeling, such as ingredient information and handling instructions.
How to Use
To operate the Toshiba DB-EA4D, connect it to your network or computer via USB or Ethernet, load the label rolls, and configure the print settings using the integrated control panel or through software on connected computers. Ensure regular maintenance such as cleaning the print head and rollers to maintain optimal print quality and machine longevity.
Supported OS/Application/Industries
The Toshiba DB-EA4D is compatible with most operating systems, including Windows, facilitating easy integration into various IT environments. It's particularly effective in industries that value environmental sustainability and efficiency, such as logistics and retail.
Benefits & Compatibility
The Toshiba DB-EA4D offers significant advantages with its dual-sided printing technology, which reduces label consumption and waste. Its robust build and ease of integration make it a practical addition to any business looking to improve operational efficiency and environmental impact.
Warranty and FAQs
The Toshiba DB-EA4D comes with a standard manufacturer's warranty that covers parts and labor. Toshiba also provides extensive support through online FAQs and dedicated customer service for troubleshooting and technical assistance.
Delivery Services (UAE)
We provide fast and reliable delivery services for the Toshiba DB-EA4D across the UAE, ensuring that your printer is delivered promptly and ready for immediate use.
After Sales Support
Our after-sales support team is committed to providing excellent service for the Toshiba DB-EA4D. We assist with installation, setup, and troubleshooting to ensure that the printer functions efficiently within your operational framework.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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