NEOTECH
ZEBEX Z-3100 Handheld Barcode Scanner - High-Speed Linear Image
ZEBEX Z-3100 Handheld Barcode Scanner - High-Speed Linear Image
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the ZEBEX Z-3100 Handheld Barcode Scanner with 330 scans/sec speed, USB, and RS-232 compatibility for fast, precise barcode capture.
Overview:
The ZEBEX Z-3100 Handheld Barcode Scanner is engineered to provide high-speed barcode scanning with precision and reliability. Equipped with Ultrascan decoding technology, this scanner offers 330 scans per second, capturing even wide barcodes and GS1 DataBar formats. Its ergonomic design and durability make it perfect for retail and healthcare environments where speed and accuracy are crucial.
Product Description:
The ZEBEX Z-3100 Linear Image Handheld Scanner brings advanced scanning technology to your business. Featuring Ultrascan decoding and a powerful 32-bit microprocessor, the Z-3100 scans barcodes swiftly on various surfaces, including digital screens. Its lightweight, ergonomic design ensures comfortable use during long hours, while its high-speed scanning guarantees seamless operation in demanding retail environments.
Key Features:
- Fast Scanning: 330 scans per second for rapid barcode capture.
- Ultrascan Decoding Technology: Enhances accuracy in scanning wide and GS1 DataBar barcodes.
- User-Friendly: Large trigger button and comfortable handle for prolonged use.
- Durable Design: Withstands drops from up to 1.5 meters, ensuring long-lasting performance.
- Versatile Interface: Supports USB, RS-232, and keyboard wedge connectivity for flexible integration.
Product Quality and Performance:
The ZEBEX Z-3100 delivers exceptional scanning accuracy with its 32-bit microprocessor and analog image technology. The scanner is tested for durability, surviving drops and maintaining functionality in high-light environments up to 100,000 Lux. It's built to handle high-volume use, making it ideal for fast-paced retail, healthcare, and industrial environments.
Specifications:
- Optical System: Linear CCD array
- Light Source: 617 nm visible LED
- Scan Rate: 330 scans per second
- Dimensions: 152.3 × 64.4 × 104.9 mm
- Weight: 84 g
- Operational Light Levels: Up to 100,000 Lux
Purpose of Use:
The ZEBEX Z-3100 is designed for businesses that need quick, accurate barcode scanning, particularly in retail and healthcare settings. Its speed and precision make it perfect for tasks like inventory tracking, sales processing, and patient information management.
How to Use:
- Connect: Plug the scanner into your system using USB, RS-232, or keyboard wedge.
- Aim & Scan: Point the scanner at the barcode and pull the trigger.
- Confirmation: A blue LED light and beep indicate successful barcode capture.
Supported OS/Application/Industries:
The ZEBEX Z-3100 is compatible with Windows, macOS, and other POS systems. It’s widely used in retail, healthcare, inventory management, and hospitality industries, ensuring smooth and reliable barcode scanning.
Benefits & Compatibility:
- High Efficiency: Scan barcodes quickly and accurately, boosting productivity.
- Ergonomic Design: Reduces user fatigue during extended shifts.
- Compatibility: Easily integrates with a variety of operating systems and POS systems.
Warranty & FAQs:
The ZEBEX Z-3100 comes with a 1-year warranty. For more detailed setup and troubleshooting, visit the Neotech FAQ section or contact our customer support team.
Packaging/Weight/Dimensions:
- Packaging Dimensions: 152.3 × 64.4 × 104.9 mm
- Weight: 84 g
- Compact and lightweight for ease of handling.
Shop Today & Receive Delivery Across the UAE!
Order the ZEBEX Z-3100 Handheld Barcode Scanner today and enjoy fast delivery across the UAE. We offer secure shipping to ensure your scanner arrives ready for use, enhancing your business operations immediately.
Best Price Guarantee:
At NEOTECH, we offer the best price guarantee on the ZEBEX Z-3100. If you find a better price, we’ll match it, ensuring you get the best value.
After-Sales Support:
Our after-sales support is here to help with any queries or concerns. We’re committed to ensuring your satisfaction with the ZEBEX Z-3100 and provide expert assistance when needed.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Share your experience with the ZEBEX Z-3100 to help us continue improving our products and services.
Stock Availability:
The ZEBEX Z-3100 is available now, but stock may vary. For time-sensitive orders, please verify availability before purchasing. Non-standard items can usually be sourced within 10-15 working days after confirmation.
Get in Touch:
For questions about the ZEBEX Z-3100 or pricing and availability, contact our expert support team. We’re here to assist with all your needs.
Disclaimer:
All content, including pricing and product details, is subject to change without notice. Images are for illustration purposes only and may not reflect the actual product. Customers are advised to verify all details with a sales representative before purchasing. NEOTECH is not responsible for any errors or omissions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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