NEOTECH
Zebra DS2200 Health Scanner
Zebra DS2200 Health Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS2200 Health Scanner
Overview
The Zebra DS2200 Series for Healthcare revolutionizes medical scanning with its precision, reliability, and seamless integration. This series is designed to meet the rigorous demands of healthcare environments, ensuring patient safety and operational efficiency. Its innovative technology simplifies barcode scanning, making it an indispensable tool for medical professionals.
Product Description
The Zebra DS2200 Series for Healthcare offers unparalleled ease of use and integration into existing healthcare systems. Its ergonomic design ensures comfort for all-day use, while its durable construction withstands the challenges of high-traffic medical settings. Equipped with advanced scanning technology, it captures virtually any barcode on the first try, reducing patient wait times and enhancing the quality of care.
Key Features
- Precision Scanning: Captures 1D and 2D barcodes effortlessly, ensuring accurate patient data.
- Disinfectant-Ready: Constructed with materials resistant to harsh cleaning agents.
- User-Friendly: Simple plug-and-play setup with intuitive feedback indicators.
- Versatile Compatibility: Integrates with existing medical software systems, enhancing workflow efficiency.
Product Quality and Performance
The DS2200 Series stands out for its exceptional quality and reliability. It's engineered to endure continuous use in busy healthcare environments, offering dependable performance day after day. Its fast scanning capability ensures critical information is captured quickly and accurately, supporting the delivery of excellent patient care.
Specifications
- Dimensions: 6.5 in. H x 2.6 in. W x 3.9 in. D
- Weight: 5.71 oz./162.0 g
- Drop Tolerance: Designed to withstand multiple drops to concrete
- Battery: Up to 14 hours of continuous use
- Material: Medical-grade plastic
Purpose of Use
The Zebra DS2200 Series is engineered for healthcare professionals who require reliable, fast, and accurate scanning of patient information, medication labels, and critical medical documents. It's an essential tool in pharmacies, hospitals, and clinics where precision is paramount.
How to Use
Operating the DS2200 is straightforward: simply point and scan. The device is pre-configured to read the most common healthcare barcodes, making it ready to use out of the box. For maintenance, regularly clean the scanner with approved disinfectants to ensure hygiene and longevity.
Supported OS/Application/Industries
Compatible with major operating systems like Windows, macOS, and Linux, and it seamlessly integrates with healthcare management software. It's an ideal choice for various healthcare settings, including pharmacies, laboratories, and hospital wards.
Benefits & Compatibility
The DS2200 Series enhances patient care efficiency and accuracy, making it a valuable asset in the healthcare industry. Its compatibility with major healthcare applications and its ability to withstand rigorous cleaning protocols make it a smart choice for healthcare facilities.
Warranty and FAQs
NEO Digital offers a comprehensive one-year warranty on the Zebra DS2200 Series, ensuring peace of mind and reliability. For additional support, visit our FAQ section or contact our customer service team.
Delivery Services (UAE)
NEO Digital ensures prompt and secure delivery of the Zebra DS2200 Series throughout the UAE, including major cities and emirates. Our commitment to efficiency and reliability guarantees a superior customer experience from order to delivery.
After Sales Support
At NEO Digital, we pride ourselves on exceptional after-sales support. Our team is dedicated to ensuring your satisfaction and is available to assist with any inquiries or support needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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