NEOTECH
Barcode Scanner - Zebra DS8100-HC
Barcode Scanner - Zebra DS8100-HC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS8100-HC: Advanced Healthcare Scanner
Overview
Introducing the Zebra DS8100-HC, the pinnacle of healthcare barcode scanning technology. Precision-engineered for the healthcare industry, this scanner series excels in ensuring accurate barcode reading of both 1D and 2D codes, thereby significantly enhancing patient safety and operational efficiency across hospitals, clinics, pharmacies, and various healthcare settings. Offering the flexibility of both wireless and corded options, the DS8100-HC caters to the dynamic needs of contemporary healthcare environments.
Product Description
The Zebra DS8100-HC series represents the cutting edge in healthcare scanning. Its ability to flawlessly read barcodes from any surface, including reflective, curved, or damaged materials, guarantees comprehensive scanning coverage — from patient IDs to medication labels. Crafted for durability, it withstands daily wear and tear, accidental drops, and regular exposure to disinfectants. The scanner's intuitive design coupled with advanced data processing capabilities ensures it meets the stringent demands of healthcare compliance, making the DS8100-HC the go-to scanner for healthcare professionals seeking reliability and ease of use.
Key Features
- Versatile Barcode Scanning: Efficiently captures 1D and 2D barcodes, ensuring accuracy even with damaged or challenging codes.
- Adaptable Connectivity: Equipped with both Bluetooth for wireless freedom and USB for wired reliability, accommodating diverse healthcare settings.
- Built for Healthcare: Resistant to repeated cleanings and designed to endure the healthcare environment's rigors.
- Intuitive Operation: Large color display and haptic feedback provide a seamless user experience.
- Advanced Data Management: Customized data parsing and storage for streamlined patient and medication tracking.
- Hygiene-Friendly Design: Optional disinfectant-ready housing supports stringent hygiene protocols.
- Compliance Assurance: Adheres to HIPAA and FDA UDI compliance, prioritizing patient safety and data security.
Quality and Performance
The DS8100-HC series is lauded for its outstanding quality and performance, making it a staple in healthcare settings worldwide. Its ergonomic design minimizes user fatigue, while its superior scanning capability ensures quick, dependable data capture, as echoed in the positive reviews from medical professionals globally.
Specifications
- Scanning: 1D and 2D capabilities
- Connectivity: Options for Bluetooth and USB
- Durability: Drop resistance and disinfectant tolerance
- Compliance: HIPAA and FDA UDI compliant
Purpose of Use
Designed for hospitals, clinics, pharmacies, and other healthcare facilities, the DS8100-HC enhances patient safety and operational efficiency by streamlining workflows and ensuring precise data handling.
Supported Systems
The DS8100-HC integrates effortlessly with existing healthcare IT ecosystems, compatible with a broad range of devices and operating systems. It supports critical applications from patient registration to medication administration, thereby optimizing healthcare delivery.
Benefits
The DS8100-HC elevates healthcare operations through precise patient and medication identification, minimizing errors and enhancing overall patient care and safety.
Warranty and Support
Equipped with a comprehensive warranty and backed by Zebra's dependable customer service, the DS8100-HC series ensures peace of mind for healthcare providers. Our FAQ section addresses common queries, facilitating smooth integration and usage.
Delivery Services in the UAE
We provide extensive delivery coverage across the UAE, focusing on rapid and secure transportation to ensure your DS8100-HC scanners are operational promptly, supporting immediate improvements in healthcare efficiency and patient safety.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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