NEOTECH
Zebra FXR90: Durable RFID Reader
Zebra FXR90: Durable RFID Reader
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra FXR90: Durable RFID Reader
Overview:
Introducing the Zebra FXR90, a pinnacle of RFID reading technology. Engineered for the harshest environments, this ultra-rugged reader sets new standards in efficiency and reliability. Its innovative features offer unparalleled tracking and inventory management solutions, making it a game-changer for various industries.
Product Description:
The Zebra FXR90 Ultra-Rugged Fixed RFID Reader redefines the landscape of asset tracking and inventory management. Built to withstand extreme conditions, its robust design ensures continuous operation in the toughest environments. From manufacturing floors to outdoor yards, the FXR90 offers superior performance, enhancing operational efficiency and data accuracy.
Key Features:
- Ultra-Rugged Design: Withstands harsh environments, ensuring reliability and longevity.
- Advanced Reading Capability: Offers exceptional tracking accuracy for efficient inventory management.
- Seamless Integration: Easily integrates with existing systems, providing a flexible solution.
- Energy Efficient: Reduces operational costs with its eco-friendly, low-power consumption design.
Product Quality and Performance:
The Zebra FXR90 stands out for its exceptional quality and performance. Meeting rigorous industry standards, it delivers reliability and durability, confirmed by positive customer testimonials and high ratings.
Specifications:
- Dimensions: Precisely engineered for fixed installations.
- Weight: Optimized for stability and durability.
- Battery Capacity: Designed for extended operational hours.
- Material Composition: Crafted from materials that ensure ultra-ruggedness.
Purpose of Use:
Ideal for industries requiring precise and reliable inventory tracking and asset management, the FXR90 excels in manufacturing, logistics, and retail environments.
How to Use:
The Zebra FXR90 is designed for straightforward setup and use. For optimal performance, follow the included instructions for installation and maintenance.
Supported OS/Application/Industries:
Compatible with leading operating systems and applications, the FXR90 is versatile across industries, enhancing efficiency and user experience.
Benefits & Compatibility:
- Enhanced Efficiency: Streamlines inventory management and asset tracking.
- Broad Compatibility: Works seamlessly with various systems and applications.
- Cost Savings: Energy-efficient design leads to operational cost reductions.
Warranty and FAQs:
The Zebra FXR90 comes with a comprehensive one-year warranty, ensuring peace of mind. For further queries, our detailed FAQ section provides insights and solutions.
Delivery Services (UAE):
NEO Digital offers reliable and swift delivery services across the UAE, emphasizing our commitment to customer satisfaction and excellence.
After Sales Support:
Our dedication to providing exceptional after-sales support underlines our commitment to ensuring every customer's satisfaction with the Zebra FXR90.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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