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NEOTECH

Zebra TC15 Rugged Mobile Terminal – Durable & Versatile

Zebra TC15 Rugged Mobile Terminal – Durable & Versatile

Regular price Dhs. 2,450.00 AED
Regular price Dhs. 2,500.00 AED Sale price Dhs. 2,450.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Zebra TC15 Rugged Mobile Computer offers a durable design with advanced scanning, connectivity, and long battery life. Ideal for demanding environments.

Overview:

The Zebra TC15 Mobile Terminal is engineered for tough environments, providing durability, versatility, and advanced features that streamline workflows across various industries. Equipped with IP65 dust and water resistance, drop protection, and a powerful Android 8.1 OS, this device ensures reliable performance for field service, retail, and logistics applications.

Product Description:

The Zebra TC15 Mobile Computer is designed to withstand daily challenges in demanding environments. With a rugged build that survives drops up to 4 feet, IP65 dust and water resistance, and a 5-inch touchscreen, it offers workers reliability in extreme conditions. The long-lasting battery ensures up to 10 hours of uninterrupted work, while the Android 8.1 OS provides compatibility with a wide range of business applications. It also features advanced connectivity options like Bluetooth, NFC, and Wi-Fi for seamless communication across devices.

Key Features:

  • Rugged Design: Withstands 4-foot drops and is IP65-rated for dust and water resistance.
  • Android OS: Powered by Android 8.1 Oreo with upgrade support, ensuring access to modern apps.
  • Built-in Barcode Scanning: Scans 1D and 2D barcodes efficiently with integrated SE4710 and SE4100 scan engines.
  • Connectivity: Supports Bluetooth, NFC, Wi-Fi, and USB for versatile peripheral connectivity.
  • Long Battery Life: Offers up to 10 hours of battery life for extended shifts.
  • Large Touchscreen: 5-inch display, glove-friendly and customizable for easy use.
  • Security Features: Includes advanced encryption and secure boot for data protection.
  • Expandable: Compatible with additional accessories like protective cases and mounts.

Product Quality and Performance:

The Zebra TC15 is built for rugged performance, making it an ideal choice for industries like retail, logistics, and field service. It boasts a large, high-resolution touchscreen, reliable battery life, and precise barcode scanning capabilities. Rated IP65 for dust and water resistance, this device can perform in various harsh environments, ensuring consistent performance day in and day out.

Specifications:

  • Dimensions: 6.92" L x 3.09" H x 0.56" D (175.8 mm L x 78.6 mm W x 14.2 mm D)
  • Weight: 9.38 oz / 266 g
  • Display: 6.5-inch HD+ touchscreen (720 x 1600, 450 NITS)
  • Battery: Removable 5,000 mAh Li-Ion battery
  • CPU: Qualcomm Snapdragon™ SM6375 Octa-Core (2.2 GHz & 1.8 GHz)
  • Operating System: Android 8.1, upgradeable to Android 13
  • Memory: 4 GB RAM / 64 GB Flash
  • Connectivity: WLAN, WWAN, WPAN, USB Type-C, Bluetooth, NFC
  • SIM: Dual nano SIM or one nano SIM and one Micro SD
  • Camera: 13 MP rear camera with LED flash, 5 MP front camera

Purpose of Use:

The Zebra TC15 is a versatile tool designed for businesses operating in demanding environments, such as logistics, field services, and retail. Its rugged features and long battery life ensure uninterrupted work, making it perfect for daily use in challenging conditions.

How to Use:

  1. Power On: Press the power button and boot into Android OS.
  2. Connect: Use Wi-Fi, Bluetooth, or NFC to connect with devices and peripherals.
  3. Scan Barcodes: Utilize the built-in barcode scanner for fast 1D and 2D scanning.
  4. Battery Management: Replace the removable battery when needed for continued use.
  5. Customize: Configure the device with apps and accessories to fit your business needs.

Supported OS/Application/Industries:

  • Operating System: Android 8.1 Oreo, upgradeable to Android 13.
  • Industries: Retail, field services, logistics, transportation, warehousing.
  • Applications: Supports modern business apps for inventory management, data capture, and order fulfillment.

Benefits & Compatibility:

  • Durability: Withstands harsh environments with IP65-rated dust and water resistance.
  • Versatile Use: Suitable for various industries requiring mobile computing solutions.
  • Customizable: Integrates with accessories like cases, mounts, and external displays.
  • High Performance: Powered by Qualcomm Snapdragon, offering fast processing and seamless app usage.

Warranty and FAQs:

The Zebra TC15 comes with a 1-year manufacturer’s warranty. For additional support, refer to the FAQ section on the NEOTECH website, or contact our sales team for assistance. We also offer remote support via email or phone, with the option for RMA processing if required.

Packaging/Weight/Dimension:

  • Unit Dimensions: 6.92" L x 3.09" H x 0.56" D (175.8 mm L x 78.6 mm W x 14.2 mm D)
  • Weight: 9.38 oz / 266 g
  • Packaging Size: 9.5” x 6.5” x 2.5”

Shop Today & Receive Your Delivery Across the UAE:

Order the Zebra TC15 today and enjoy our reliable, secure, and fast delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more. We ensure your device reaches you quickly and safely.

Best Price Guarantee:

We offer the best prices on the Zebra TC15 Mobile Terminal. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting exceptional value for your money.

After-Sales Support:

Our dedicated after-sales support team is available to assist with any technical issues or questions regarding your Zebra TC15. We ensure your complete satisfaction post-purchase.

Customer Reviews and Testimonials:

We value your feedback! Share your experience with the Zebra TC15 to help other customers make informed decisions. Your reviews are crucial for improving our services.

Stock Availability:

Check stock availability before placing urgent orders. Most standard items are in stock, and for non-standard items, restocking can typically be arranged within 10-15 working days.

Get in Touch:

Need assistance? Contact us for any questions regarding the Zebra TC15 Mobile Terminal. Our team is ready to provide expert advice and support.

Disclaimer:

The information provided for the Zebra TC15 Mobile Terminal is for general informational purposes only. While we strive for accuracy, product specifications, availability, and pricing may change without notice. Images are for illustrative purposes only and may not reflect the actual product. Please confirm all details with a sales representative before making a purchase. NEOTECH is not responsible for any discrepancies, errors, or omissions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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