NEOTECH
Zebra Z94-000C0000EM00: ZXP 9 Dual-Sided ID Card Printer with Lamination
Zebra Z94-000C0000EM00: ZXP 9 Dual-Sided ID Card Printer with Lamination
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZXP Series 9 – Dual-Sided Retransfer Printer with Lamination | Z94-000C0000EM00
Product Overview
Introduction to Zebra ZXP Series 9 Unveil the next level of ID card printing with the Zebra ZXP Series 9. This model excels in delivering photo-quality cards with remarkable speed and reliability, perfect for high-security applications. Equipped with dual-sided lamination and innovative color predictive technology, the ZXP Series 9 ensures top-tier print quality and durability for a variety of card types.
Key Features
- High-Quality Printing: Delivers sharp, vivid images with 304 x 304 DPI resolution.
- Fast Throughput: Achieve up to 180 cards per hour with efficient color printing.
- Advanced Lamination: Dual-sided lamination to enhance card durability and tamper resistance.
- Intuitive User Interface: Features a 6-line LCD display and a new user-friendly software toolkit.
- Versatile Connectivity: Includes USB and Ethernet options, with NFC and QR code support for easy setup.
Product Quality and Performance
The Zebra ZXP Series 9 sets the standard for retransfer card printing technologies. By integrating Zebra’s color predictive technology, it adapts settings in real-time to maintain optimal quality. The robust construction and reliable output minimize downtime, while user-selectable print modes offer customizable quality and speed preferences.
Specifications
- Display: 6-Line LCD for easy navigation.
- Memory: 64 MB internal storage.
- Connectivity: USB 2.0, Ethernet LAN, NFC, and QR code support.
- Physical Dimensions: 781mm (W) x 519mm (D) x 334mm (H).
- Operating Conditions: Optimal performance from 15°C to 35°C, with humidity 20% - 80%.
Purpose of Use
The ZXP Series 9 is designed for environments requiring secure, high-volume printing such as government agencies, universities, and corporations. It is especially suited for applications involving photo IDs, access control cards, and smart cards.
How to Use
Operating the ZXP Series 9 is straightforward: Load the card feeder, select your print mode, and start printing. Regular maintenance includes cleaning the card path and replacing the lamination module as needed to ensure continuous quality.
Supported OS/Application/Industries
Compatible with Windows operating systems, this printer is a robust solution for various sectors including education, healthcare, and corporate security.
Benefits & Compatibility
- Efficiency: Streamlines the production of high-quality ID cards.
- Durability: Laminated cards withstand frequent handling.
- Security: Enhanced features like encryption and optional locks protect against unauthorized use.
Warranty and FAQs
Zebra offers a comprehensive one-year warranty on the ZXP Series 9, with extended support options available. FAQs are accessible online, providing quick solutions to common issues.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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