NEOTECH
ZKTeco EFace10: Advanced Touchless ID
ZKTeco EFace10: Advanced Touchless ID
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZKTeco EFace10 Touchless Facial Identification Terminal
Overview
The ZKTeco EFace10 is a cutting-edge facial identification terminal featuring ZKTeco’s innovative Visible Light Facial Recognition technology. With the latest algorithm and enhanced recognition capabilities, the EFace10 ensures superior speed and accuracy, even from a distance.
Product Description
The ZKTeco EFace10 is designed for high-performance and touchless facial identification. It leverages advanced Visible Light Facial Recognition technology, enabling it to recognize faces from a distance quickly and accurately. This device is perfect for secure access control and time attendance tracking in various environments. With a user-friendly 4.3-inch touch screen and robust hardware, it guarantees reliable operation and seamless integration.
Key Features
- Visible Light Facial Recognition: Recognizes faces from a distance with enhanced speed and accuracy.
- Touchless Operation: Ensures hygienic, contact-free user identification.
- High Capacity: Supports up to 1,500 faces and 1,500 users.
- Advanced Display: 4.3-inch touch screen for clear and easy interaction.
- Flexible Communication: TCP/IP, Wi-Fi (optional), and USB host for versatile connectivity.
- Robust Hardware: 1GHz Dual-Core CPU, 256MB RAM, and 1MP binocular camera for reliable performance.
Product Quality and Performance
The EFace10 meets rigorous quality standards, ensuring exceptional durability and performance. It operates efficiently in various conditions and environments, offering consistent and reliable identification. This device adheres to stringent quality benchmarks, providing users with a dependable security solution.
Specifications
- Model: EFace10
- Display: 4.3-inch Touch Screen
- Face Capacity: 500 (Optional: 1,500)
- User Capacity: 1,000 (Optional: 1,500)
- Transaction Capacity: 150,000
- Communication: TCP/IP, Wi-Fi (Optional), USB Host
- Hardware: 1GHz Dual-Core CPU, 256MB RAM / 512MB ROM, 1MP Binocular Camera
- Operating System: Linux
- Interfaces: 3rd Party Electric Lock, Door Sensor, Exit Button
- Optional Functions: 125KHz ID Card (EM) / 13.56MHz IC Card, Battery Backup
- Operating Humidity: 20% to 80%
- Operating Temperature: 0°C to 45°C
- Supported Software: ZKBio Access IVS (T&A)
Purpose of Use
Ideal for secure access control and time attendance applications, the EFace10 is perfect for businesses and institutions seeking a touchless, efficient, and reliable identification system.
How to Use
Install the EFace10 in a strategic location, connect to your network via TCP/IP or Wi-Fi, and follow the setup instructions on the touch screen. The device will automatically recognize faces within its detection range, providing quick and accurate identification.
Supported OS/Application/Industries
The EFace10 is compatible with the Linux operating system and supports ZKBio Access IVS software. It is suitable for various industries, including corporate offices, healthcare facilities, educational institutions, and more.
Benefits & Compatibility
- Touchless and Hygienic: Enhances safety and hygiene with touchless operation.
- Wide Compatibility: Works with various access control systems and applications.
- Energy Efficient: Optimized for low power consumption, reducing operational costs.
Warranty and FAQs
The EFace10 comes with a comprehensive one-year warranty. For common issues and troubleshooting, refer to the Neotech product services page. Contact our sales representative for further assistance.
Packaging/Weight/Dimension
- Dimensions: 205.33 x 74 x 17.7 mm
- Weight: Lightweight and easy to handle.
Shop Today & Receive Your Delivery Across the UAE!
Experience swift and secure delivery across the UAE with our reliable services. Shop today and enjoy unparalleled reliability, punctuality, and security.
Best Price Guarantee
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for quality, innovation, and competitive pricing.
After Sales Support
Our exceptional after-sales support ensures customer satisfaction. Reach out to our support team for any post-purchase assistance.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the EFace10 to help us improve and provide better service.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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