NEOTECH
ZKTeco iFace 990ID Fingerprint & Face Recognition with Battery Backup
ZKTeco iFace 990ID Fingerprint & Face Recognition with Battery Backup
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZKTeco iFace 990ID Fingerprint & Face Recognition with Battery Backup
Overview:
The ZKTeco iFace 990ID Fingerprint & Face Recognition with Battery is a time attendance terminal designed for efficient workforce management. It features both biometric fingerprint recognition and face recognition technology, ensuring accurate employee identification. The built-in battery backup provides reliable performance even during power outages, offering continuity in time attendance tracking. The terminal has a large touchscreen interface, making it user-friendly, and supports multiple communication methods, including USB, TCP/IP, and RS232/485, providing flexibility in integration with existing systems.
Product Description:
The ZKTeco iFace 990ID is a versatile time attendance terminal with fingerprint and face recognition capabilities. It offers reliable workforce management, combining biometric technologies for secure and accurate employee identification. The built-in battery backup ensures continuous operation during power outages, providing additional reliability in time attendance tracking. The large touchscreen interface allows for easy clock-ins and clock-outs, improving workflow efficiency. The terminal supports various communication methods, allowing seamless integration with existing time attendance systems. The iFace 990ID is suitable for businesses seeking advanced security and reliable workforce management.
Key Features:
- Fingerprint & Face Recognition: Combines biometric technologies for secure employee identification.
- Battery Backup: Ensures reliable operation during power outages.
- Time Attendance Tracking: Efficient solution for workforce management.
- Large Touchscreen Interface: User-friendly design for seamless operation.
- Multiple Communication Methods: Supports USB, TCP/IP, RS232/485 for integration.
- Advanced Security Features: Reduces the risk of time fraud and unauthorized access.
Product Quality and Performance:
The ZKTeco iFace 990ID is known for its reliability and advanced biometric technologies. It meets stringent quality standards, providing consistent performance in workforce management. The built-in battery backup ensures continuity during power outages, enhancing reliability. Customer testimonials highlight its effectiveness in reducing time fraud and its seamless integration with existing systems.
Specifications:
- Biometric Technology: Fingerprint and face recognition
- Battery Backup: Yes, for reliable operation during power outages
- Communication Methods: USB, TCP/IP, RS232/485
- Time Attendance Tracking: Yes
- Dimensions: Check product details for exact measurements
- Weight: Check product details for exact weight
- Power Supply: External adapter with battery backup
Purpose of Use:
The ZKTeco iFace 990ID is designed for time attendance tracking and workforce management. It is ideal for businesses seeking accurate employee identification and reliable operation even during power outages. The combination of fingerprint and face recognition technology offers secure identification, while the built-in battery backup ensures continuity in time attendance tracking.
How to Use:
To use the ZKTeco iFace 990ID, install it at the desired location for time attendance tracking. Connect it to your existing system via USB, TCP/IP, or RS232/485. Register employee fingerprints and face data for secure identification, and configure the settings for time attendance tracking. The built-in battery backup ensures reliable operation even during power outages. Follow ZKTeco's guidelines for setup and maintenance to ensure optimal performance.
Supported OS/Application/Industries:
The ZKTeco iFace 990ID is compatible with various time attendance systems, making it suitable for diverse industries. It is designed for workforce management, providing efficient solutions for businesses, office buildings, and other workplaces.
Benefits & Compatibility:
The ZKTeco iFace 990ID offers numerous benefits, including biometric fingerprint and face recognition technology for secure and accurate time attendance tracking. The built-in battery backup ensures reliable operation even during power outages, providing additional security. The terminal's compatibility with various communication methods allows for seamless integration into existing systems.
Warranty and FAQs:
The ZKTeco iFace 990ID comes with a one-year warranty covering defects and malfunctions. If you encounter any issues, ZKTeco's customer service team is ready to assist. Common FAQs address setup, compatibility, and troubleshooting. For more information, visit ZKTeco's product support page.
Shop Today & Receive Your Delivery Across the UAE!
Order the ZKTeco iFace 990ID today and benefit from our reliable delivery service across the UAE. Our fast and secure delivery ensures you receive your product on time, with coverage across major cities and emirates. Don't wait—enhance your workforce management with the ZKTeco iFace 990ID and enjoy a seamless shopping experience with our efficient delivery services.
After Sales Support:
ZKTeco provides excellent after-sales support for the iFace 990ID. Our dedicated team is available to assist with any inquiries, from setup to troubleshooting. We are committed to ensuring customer satisfaction and providing ongoing support for our products.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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