NEOTECH
ZKTeco ZK9500 USB Fingerprint Scanner
ZKTeco ZK9500 USB Fingerprint Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZKTeco ZK9500 USB Fingerprint Scanner
Overview:
The ZKTeco ZK9500 USB Fingerprint Scanner is a high-performance solution for secure authentication and access control. Utilizing advanced biometric technology, it offers fast and accurate fingerprint recognition for various applications. Its compact design and plug-and-play functionality make it suitable for both desktop and mobile use.
Product Description:
The ZKTeco ZK9500 USB Fingerprint Scanner is designed to meet the demands of modern security and authentication requirements. It features advanced biometric technology for fast and accurate fingerprint recognition, ensuring secure access control. The scanner's compact and ergonomic design makes it easy to use and transport, making it suitable for both desktop and mobile applications. With its plug-and-play functionality, it seamlessly integrates into existing systems for added convenience.
Key Features:
- High-Performance Biometric Technology: Provides fast and accurate fingerprint recognition.
- Compact and Ergonomic Design: Ideal for desktop and mobile use.
- Plug-and-Play Functionality: Easy integration into existing systems.
- Wide Compatibility: Compatible with various operating systems and applications.
- Secure Authentication: Enhances security for access control and identity verification.
- Versatile Applications: Suitable for a wide range of industries and use cases.
Product Quality and Performance:
The ZKTeco ZK9500 is built to deliver high-quality performance and reliable security. Its advanced biometric technology ensures fast and accurate fingerprint recognition, providing secure authentication for access control and identity verification. The scanner's compact and ergonomic design, along with its plug-and-play functionality, offers convenience and versatility for various applications.
Specifications:
- Biometric Technology: Fingerprint recognition
- Interface: USB
- Compatibility: Windows, Linux, Android
- Resolution: 500 DPI
- Capture Area: 15.24 x 20.32 mm
- Dimensions: 65 x 49 x 79 mm
- Weight: 110 g
Purpose of Use:
The ZKTeco ZK9500 is designed for secure authentication and access control in various industries and applications. It is ideal for organizations looking to enhance security and streamline identity verification processes.
How to Use:
To use the ZKTeco ZK9500, simply connect it to a USB port on your computer or mobile device. Install the necessary drivers and software, and then enroll users' fingerprints for authentication purposes. The scanner's plug-and-play functionality makes it easy to integrate into existing systems, allowing for quick and seamless deployment.
Supported OS/Application/Industries:
The ZKTeco ZK9500 is compatible with Windows, Linux, and Android operating systems, making it suitable for a wide range of applications. It is commonly used in industries such as healthcare, finance, government, and education, where secure authentication and access control are essential.
Benefits & Compatibility:
The ZKTeco ZK9500 offers numerous benefits, including fast and accurate fingerprint recognition, compact design, and wide compatibility with various operating systems and applications. Its plug-and-play functionality and versatile applications make it an ideal choice for organizations seeking secure authentication and access control solutions.
Warranty and FAQs:
The ZKTeco ZK9500 comes with a one-year warranty covering defects and malfunctions. For any inquiries or technical support issues, customers can refer to the product manual or contact ZKTeco's customer service team.
Shop Today & Receive Your Delivery Across the UAE!
Order the ZKTeco ZK9500 USB Fingerprint Scanner today and benefit from our reliable delivery service across the UAE. With coverage across major cities and emirates, you can expect to receive your product promptly and securely.
After Sales Support:
ZKTeco provides excellent after-sales support for the ZK9500 USB Fingerprint Scanner. Our dedicated team is available to assist with any inquiries or technical issues, ensuring customer satisfaction and peace of mind.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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