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NEOTECH

Mobile Printer - Zebra ZQ310P

Dhs. 2,200.00 AED

~~Dhs. 2,450.00 AED~~ Dhs. 2,200.00 AED

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra ZQ310 Mobile Printer

Overview: The Zebra ZQ310 and ZQ310 Plus are compact, lightweight mobile printers designed for on-the-go printing tasks in various industries. They offer enhanced features for seamless integration and reliable performance.

About Product: Ideal for retail, healthcare, and manufacturing, the ZQ310 series printers feature Bluetooth and Wi-Fi connectivity, long battery life, durable construction, and support for various media types. The ZQ310 Plus offers expanded memory and advanced language support.

Quality: Built with durable construction, the ZQ310 series printers withstand drops, spills, dust, and moisture, ensuring reliable performance in harsh environments.

Performance: With print speeds of up to 3 inches per second and long battery life of up to 20 hours, the ZQ310 series delivers fast, reliable printing performance for extended use without frequent recharging.

Description: The Zebra ZQ310 and ZQ310 Plus are mobile printers tailored for retail, healthcare, transportation, and manufacturing applications. Featuring Bluetooth and Wi-Fi connectivity, long battery life, and durable construction, they offer seamless integration and reliable printing performance.

Specifications:

Compact and lightweight design
Bluetooth and Wi-Fi connectivity
Long battery life up to 20 hours
Support for various media types and sizes
Print speeds of up to 3 inches per second
Durable construction resistant to drops, spills, dust, and moisture

Purpose of Use: Designed for on-the-go printing tasks, the ZQ310 series printers are suitable for printing receipts, labels, and wristbands in retail stores, healthcare facilities, warehouses, and manufacturing plants.

Supported Operating Systems (OS): Compatible with Windows, Android, and iOS, ensuring seamless integration with mobile devices.

Supported Applications: Ideal for printing return tags, asset labels, shelf labels, packing slips, and more in retail, healthcare, transportation, and manufacturing industries.

Supported Industries: Caters to retail, healthcare, transportation, and manufacturing sectors, providing a versatile and reliable mobile printing solution for various business needs.

Warranty Information: Backed by Zebra's standard warranty, ensuring peace of mind and quality assurance.

Delivery Services: Experience fast and reliable delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Get your ZQ310 mobile printer promptly to meet your printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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