NEOTECH
Mobile Printer - Zebra ZQ610/ZQ610HC Plus
Mobile Printer - Zebra ZQ610/ZQ610HC Plus
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZQ610 Plus: Ultimate Healthcare Printer
Overview
Introducing the Zebra ZQ610/ZQ610 Plus Healthcare Mobile Printer, a groundbreaking tool designed to revolutionize efficiency and accuracy in patient care for healthcare professionals. This compact, highly portable printer fits seamlessly into the fast-paced healthcare environment, ensuring critical information is always at your fingertips.
Product Description
The Zebra ZQ610/ZQ610 Plus combines durability, portability, and advanced functionality to meet the unique demands of healthcare settings. Equipped with Zebra's Print DNA software suite, it integrates effortlessly with existing healthcare systems, simplifying printing tasks for labels, wristbands, and barcodes. Its robust design, rated IP54 for dust and water resistance, ensures reliable performance in harsh conditions, making it a valuable asset for any healthcare facility.
Key Features
- Compact and Portable: Easily fits into a lab coat pocket or on a belt clip for on-the-go use.
- High-Quality Printing: Produces crisp labels, wristbands, and barcodes up to 2 inches in width.
- Durability: IP54 rating for protection against dust, water, and drops.
- Advanced Battery Technology: The Plus model offers up to 8 hours of continuous printing.
- Seamless Connectivity: Features Bluetooth and Wi-Fi for easy connection to devices.
- Print DNA Software Suite: Simplifies integration with healthcare systems and streamlines printing tasks.
- Versatile Media Compatibility: Supports a variety of media types for diverse printing needs.
Quality and Performance
The Zebra ZQ610/ZQ610 Plus Healthcare Mobile Printer stands out for its exceptional build quality and performance, trusted by healthcare professionals worldwide. Its ability to withstand the rigors of healthcare environments while delivering precise, clear printing makes it indispensable for enhancing patient care and operational efficiency.
Specifications
- Print Width: Up to 2 inches
- Connectivity: Bluetooth, Wi-Fi
- Battery Life: Up to 8 hours (Plus model)
- Durability Rating: IP54
- Software: Zebra Print DNA
Purpose of Use
Designed for healthcare professionals, the ZQ610/ZQ610 Plus is perfect for printing patient wristbands, labels for medication management, and barcodes for equipment tracking, directly contributing to improved patient safety and care.
Supported Operating Systems/Applications/Industries
With compatibility across various operating systems and healthcare applications, this printer is a versatile choice for hospitals, clinics, and laboratories seeking reliable, mobile printing solutions.
Benefit Effect
Utilizing the ZQ610/ZQ610 Plus leads to enhanced patient safety, reduced errors, and increased efficiency within healthcare settings, ultimately supporting better patient outcomes.
Warranty Information and FAQs
Backed by Zebra's comprehensive warranty, the ZQ610/ZQ610 Plus comes with dedicated support. A detailed FAQ section provides quick solutions to common issues, ensuring uninterrupted performance.
Delivery Services (specific to the UAE)
Our expedited delivery service across the UAE, including Dubai and Abu Dhabi, guarantees that healthcare facilities quickly receive their Zebra ZQ610/ZQ610 Plus printers, enabling immediate improvements in patient care and operational efficiency.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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