neotech.ae
ID Card Printer - Zebra ZXP3
ID Card Printer - Zebra ZXP3
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZXP3: High-Efficiency ID Card Printer
Overview:
The Zebra ZXP3 ID Card Printer (model Z31-00000200EM00) emerges as an unparalleled solution in the realm of single-sided ID card printing. It blends exceptional print quality with cutting-edge security features and effortless usability, catering perfectly to medium-scale printing requirements across diverse sectors.
Product Description:
Tailored for professional-grade ID card production, the Zebra ZXP3 guarantees striking print clarity with its 300 dpi resolution, ensuring every text, graphic, and image stands out with impeccable detail. Its robust capacity - a 100-card feeder and a 45-card output - coupled with an impressive throughput of up to 195 color cards per hour, positions it as a powerhouse for organizations with demanding printing needs.
Key Features:
- Superior Print Quality: 300 dpi resolution for crystal-clear text, graphics, and images.
- Efficient Production: Up to 195 color cards per hour with 100-card input and 45-card output capacities.
- Advanced Security: Features like password protection and data encryption for enhanced card security.
- Versatile Connectivity: Supports both USB and Ethernet connections.
- User-Friendly Operation: Intuitive interface for easy handling and operation.
- Flexible Encoding Options: Magnetic stripe, smart card, and contactless encoding capabilities.
Quality and Performance:
Renowned for its crisp and vibrant outputs, the ZXP3 does not compromise on speed or energy efficiency. As an Energy Star-certified device, it embodies an eco-friendly choice without skimping on performance or security, offering a reliable solution for secure and rapid ID card printing.
Specifications:
- Printing Capability: Single-sided
- Resolution: 300 dpi
- Output Capacity: 195 color cards/hour
- Connectivity: USB, Ethernet
- Encoding Options: Magnetic stripe, smart card, contactless
Purpose of Use:
The ZXP3 is engineered for entities seeking a dependable, high-performance ID card printing solution. It finds its perfect application within educational, healthcare, corporate, and governmental institutions, where efficient and secure ID card issuance is key.
Supported Operating Systems/Applications/Industries:
This printer's compatibility with Microsoft Windows and various card design applications underscores its versatility, making it a fit for a broad spectrum of industries including education, healthcare, corporate, and government sectors.
Benefit Effect:
Users gain from the ZXP3’s superior security, operational efficiency, and the professional caliber of ID cards produced. Backed by a two-year warranty, it stands as a testament to its durability and excellence in performance.
Delivery Services (specific to the UAE):
Our commitment to service excellence is mirrored in our prompt and reliable delivery across the UAE, ensuring the Zebra ZXP3 reaches your doorstep swiftly, ready to revolutionize your ID card printing process.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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