✅ Sourcing & Brand Use Policy

Sourcing & Brand Use Policy : NEOTECH 

This policy outlines how NEOTECH (operated by NEOLYN TECHNOLOGY LLC) sources products and uses brand references across its website https://www.neotech.ae. It is designed to promote transparency, protect brand integrity, and clarify NEOTECH’s role in the supply chain.

1. Our Sourcing Practices

NEOTECH is committed to providing authentic and brand-new products to our customers. Our sourcing channels include:

• Direct purchases from official brand owners (when authorized)
• Procurement from certified distributors, wholesale partners, and authorized retailers
• Imports through legally verified supply chains, including UAE-compliant imports from trusted international markets

We retain invoices, supplier records, and supporting documentation for all products sold.

2. No Misrepresentation of Brand Ownership

Unless explicitly stated, NEOTECH does not claim to be an exclusive dealer, distributor, or license holder of any third-party brand listed on our website.

Any mention of a brand, model, or trademark is used strictly for:

• Product identification
• Compatibility clarification
• Reference purposes for customer convenience

3. Trademark & Logo Display

• All third-party logos, product images, and datasheets are owned by their respective trademark holders.
• Such content is used on this website under the principle of fair commercial use.
• We do not sell knockoffs, replicas, or unlicensed goods.

If you are a trademark owner and believe your rights have been misused or content has been used in error, please contact us. We will take appropriate action in line with UAE intellectual property laws.

4. Transparency for Bulk or Government Buyers

Upon request, we are happy to provide:

• Supplier invoices
• Brand authorization letters (if available)
• Product authenticity declarations
• Proof of legal importation and compliance (where applicable)

This supports institutions, resellers, and public-sector clients with necessary documentation.

5. Ethical & Legal Compliance

We strictly comply with:

• UAE commercial and customs laws
• Ministry of Economy brand use regulations
• Global intellectual property protections

We avoid all forms of brand misuse, deceptive listings, or unauthorized claims.

6. Contact for Brand or Legal Inquiries

NEOLYN TECHNOLOGY LLC
📧 Email: support@neotech.ae
📱 WhatsApp: +971 50 197 5252
📍 Address: Computer Building, Store 13, Al Nahdha Street, Bur Dubai, Dubai 44245, UAE

By using our website, you acknowledge that product branding and sourcing follow the policies outlined above.

Last Updated : [6th Jun 2025]