NEOTECH
New 15 inch Touch Screen POS/ All in One Point of Sale System For Supermarket Restaurant
New 15 inch Touch Screen POS/ All in One Point of Sale System For Supermarket Restaurant
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your supermarket or restaurant operations with our 15" All-in-One Touch Screen POS System. Reliable, user-friendly, and ready for fast-paced environments. Shop today!
Overview:
Introducing the 15" All-in-One Touch Screen POS System—a robust solution designed to streamline operations in supermarkets and restaurants. This system offers a high-performance touch interface and advanced features to manage transactions efficiently and enhance customer service.
Product Description:
Our 15" Touch Screen POS System is built to cater to the dynamic needs of the retail and hospitality industries. It features a durable, responsive touch screen, powerful processing capabilities, and comprehensive connectivity options. Simplify your operations and improve customer interactions with this versatile and reliable POS system.
Key Features:
- Responsive 15-inch Touch Screen: Provides clear visibility and easy operation.
- Advanced Processor: Ensures smooth performance during peak business hours.
- Multi-Connectivity Options: Includes Wi-Fi, Bluetooth, and USB ports.
- Durable Build: Engineered to withstand the demands of a busy environment.
Product Quality and Performance:
This POS system is rigorously tested to ensure reliability and durability in high-traffic settings. Designed for speed and accuracy, it helps reduce customer wait times and enhances the overall service experience.
Specifications:
- Display: 15-inch touch screen for intuitive user interaction.
- Processor: High-speed, multi-core processor.
- Connectivity: Wi-Fi, Bluetooth, Ethernet, and multiple USB ports.
- Software Compatibility: Compatible with leading POS software for retail and hospitality.
Purpose of Use:
Ideal for supermarkets and restaurants, this system is designed to facilitate faster service, accurate order processing, and secure payment handling. Its user-friendly interface makes it easy for staff to learn and operate, enhancing efficiency.
How to Use:
Set up is straightforward—simply connect the system to your network and peripheral devices. Regular updates and maintenance checks ensure it continues to perform optimally without significant downtime.
Supported OS/Application/Industries:
Supports various operating systems and is adaptable to most POS applications used in the retail and hospitality sectors, making it a flexible choice for diverse business models.
Benefits & Compatibility:
- Operational Efficiency: Speeds up transactions and reduces errors.
- Cost-Effective: Reduces the need for multiple devices with its all-in-one functionality.
- Easy Integration: Seamlessly works with existing systems and software.
Warranty and FAQs:
Comes with a comprehensive one-year warranty and access to a responsive customer support team. Visit our website for FAQs or contact our support directly for quick assistance.
Packaging/Weight/Dimension:
Ships in robust packaging to ensure safe delivery. Dimensions: 40 x 30 x 20 cm. Weight: 8 kg, making it a compact yet powerful device suitable for any counter space.
Shop Today & Receive Your Delivery Across the UAE!
Benefit from our reliable delivery services and enhance your business operations with our advanced 15" Touch Screen POS System. Suitable for any supermarket or restaurant looking to upgrade their transaction solutions.
Best Price Guarantee:
We offer competitive pricing on our 15" POS systems. If you find a lower price elsewhere, we will match it, ensuring you receive the best possible deal.
After Sales Support:
Our commitment to your satisfaction doesn’t end at purchase. We provide excellent after-sales support to help you with any questions or issues you may encounter.
Request for Customer Reviews and Testimonials:
Your feedback is crucial! Please share your experiences with our POS system to help us continue improving and to assist others in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm stock availability. The product can be available within 10-15 working days after your order confirmation. We strive to meet your needs efficiently and effectively.
Get in Touch:
For more information or specific requests, please contact our customer service team. We are here to assist you in finding the best POS solutions for your business.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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