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Receipt Printer - Rongta RP332

Receipt Printer - Rongta RP332

Regular price Dhs. 800.00 AED
Regular price Dhs. 840.00 AED Sale price Dhs. 800.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FastPrint Pro RP332: 3-Inch Thermal Printer


Introducing the FastPrint Pro RP332, a state-of-the-art 3-inch thermal receipt printer designed for businesses that demand efficiency and reliability. Engineered to accelerate your transactions with its remarkable speed and versatility, the RP332 seamlessly integrates into retail, hospitality, and healthcare settings, enhancing operational fluidity and customer satisfaction.

Product Description:

The RP332 stands out with its sleek design and exceptional functionality. It boasts a high printing speed of up to 300mm/s, ensuring quick service, and is equipped with an 80mm large paper warehouse, supporting both 58mm and 80mm paper rolls. Its compatibility with various communication interfaces, including USB, RS232, Ethernet, and Bluetooth, makes it an adaptable solution for any business environment. The inclusion of an auto-cutter and easy paper loading feature underscores its user-friendly operation.

Key Features:

  • High-Speed Printing: Up to 300mm/s, reducing wait time for receipts.
  • Versatile Connectivity: USB, RS232, Ethernet, and Bluetooth support.
  • User-Friendly Design: Auto-cutter and easy paper loading for smooth operation.
  • Multi-Format Support: Prints barcodes, graphics, and logos with ease.
  • Fashionable and Practical: Elegant design with flat or wall hanging options.

Quality and Performance:

The RP332 is synonymous with durability and high performance. Rigorous quality tests ensure it meets the highest standards, guaranteeing reliability in high-volume settings. Customer testimonials praise its consistent operation and minimal downtime, solidifying its status as a trusted choice for businesses.


  • Printing Method: Direct thermal printing.
  • Effective Printing Width: 72mm or 64mm.
  • Resolution: 203dpi (8 dots/mm).
  • Paper Specifications: Supports 79.5±0.5mm width with up to Φ80mm roll diameter.

Purpose of Use:

Designed for retail, hospitality, and healthcare, the RP332 enhances transaction efficiency, making it ideal for businesses seeking to improve service speed and quality.

Supported Operating Systems/Applications/Industries:

Fully compatible with major operating systems and adaptable for various business applications, from retail shops to restaurants and healthcare facilities.

Benefit Effect:

Experience faster transactions, reduced queues, and enhanced customer satisfaction. The RP332 enhances your business's operational efficiency and service quality, leading to improved profitability.

Warranty Information and FAQs:

Includes a 1-year warranty, with comprehensive FAQs available at for guidance on product usage and troubleshooting.

Delivery Services (specific to the UAE):

We offer reliable and prompt delivery services across major cities and emirates, ensuring your RP332 arrives safely and ready to make an immediate impact on your business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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