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Receipt Printer - Rongta RP58

Receipt Printer - Rongta RP58

Regular price Dhs. 450.00 AED
Regular price Dhs. 550.00 AED Sale price Dhs. 450.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

QuickServe RP58: Compact Thermal Printer


The QuickServe RP58 sets the benchmark for thermal receipt printing. Tailored for fast-paced environments, this compact powerhouse delivers unmatched efficiency and reliability. Its 58mm printing capability offers versatility for various receipt, invoice, and document printing needs, making it an indispensable tool in retail, hospitality, and beyond.

Product Description:

Designed with precision, the RP58 embodies durability and performance. It features a robust printing mechanism that ensures high-speed output of up to 90mm per second, perfect for businesses that value efficiency. The low-noise, direct thermal printing technology not only provides quiet operation but also produces smudge-proof and durable prints, guaranteeing long-lasting legibility.

Key Features:

  • High-Speed Printing: Achieve printing speeds of up to 90mm/s.
  • Versatile Compatibility: Supports Windows, Linux, and Android OS.
  • Easy Operation: User-friendly interface with easy navigation.
  • Durable Design: Big gear and long-life span for consistent performance.
  • Low Noise Printing: Ensures a quiet working environment.
  • Exquisite Design: Compact and easy to integrate into any setting.

Quality and Performance:

The RP58 is built to last, featuring a rugged construction that withstands the demands of heavy usage. Its exceptional printing quality, coupled with a fast output rate, ensures your business operations run smoothly. Users commend its reliability, highlighting the printer's capacity to maintain high performance over time.


  • Printing Method: Direct thermal printing.
  • Effective Printing Width: 48mm.
  • Resolution: 8 dots/mm (384 dots/line).
  • Paper Specifications: Accepts thermal paper rolls up to 57.5±0.5mm width.

Purpose of Use:

Ideal for restaurants, cafes, retail stores, and other service-oriented businesses, the RP58 enhances customer service by streamlining the printing process, allowing for quick and efficient transactions.

Supported Operating Systems/Applications/Industries:

The printer's broad OS compatibility and compact design make it a versatile choice for a wide range of applications, including POS systems, food service, and retail management.

Benefit Effect:

Users experience significant improvements in transaction speed, reducing customer wait times and enhancing overall satisfaction. The RP58's reliable performance and high-quality prints also contribute to a professional business image.

Warranty Information and FAQs:

The RP58 comes with a 1-year warranty, backed by a comprehensive FAQ section at to support users with common issues and queries.

Delivery Services (specific to the UAE):

We provide fast and reliable delivery across the UAE, ensuring your QuickServe RP58 arrives promptly, ready to support your business needs in major cities and emirates.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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