• Receipt Printer - Rongta RP58B - NEOTECH
  • Receipt Printer - Rongta RP58B - NEOTECH
  • Receipt Printer - Rongta RP58B - NEOTECH
  • Receipt Printer - Rongta RP58B - NEOTECH
  • neotech.ae Thermal POS Printer Receipt Receipt Printer - Rongta RP58B
  • neotech.ae Thermal POS Printer Receipt Receipt Printer - Rongta RP58B
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NEOTECH

Receipt Printer - Rongta RP58B

Receipt Printer - Rongta RP58B

Dhs. 300.00 AED
Dhs. 350.00 AED Dhs. 300.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Rongta RP58A QuickPrint Thermal Receipt Printer

Overview:

Elevate your printing capabilities with the Rongta RP58A QuickPrint, a standout thermal receipt printer tailored for diverse commercial settings. This compact powerhouse delivers high-quality prints at unprecedented speeds, ensuring your business stays ahead with efficiency and reliability.

Product Description:

The RP58A QuickPrint is engineered to meet the dynamic demands of modern retail and hospitality. It features a direct thermal printing method that guarantees smudge-free and durable receipts. With a 48mm effective printing width and a resolution of 203dpi, it produces clear, detailed prints. Its remarkable speed of up to 90mm per second enhances transaction efficiency, making it a top choice for fast-paced environments.

Key Features:

  • High-Speed Printing: Reaches up to 90mm/s for efficient service.
  • Versatile Compatibility: Supports Windows, Linux, Android, and various barcode types.
  • User-Friendly Design: Features easy paper loading and paper out detection.
  • Robust Performance: Durable construction with a 50km printer head life.
  • Wide Application: Ideal for restaurants, retail stores, and more.

Quality and Performance:

The RP58A QuickPrint's robust build and reliable printing mechanism have been rigorously tested to ensure consistent operation. Its capability to swiftly produce high-quality prints makes it an asset in enhancing customer service and operational productivity.

Specifications:

  • Print Method: Direct Thermal
  • Resolution: 203dpi
  • Paper Type: Thermal paper, 57.5±0.5mm width
  • Interfaces: Multiple connectivity options (U, P, L, MBU)
  • Weight: 0.54kg
  • Dimensions: 180×130×112mm

Purpose of Use:

Designed for versatility, the RP58A QuickPrint serves an essential role in restaurants, department stores, kitchens, convenience stores, specialty retail, and supermarkets, facilitating seamless transactions and customer interactions.

Supported Systems:

Boasts compatibility with a broad range of operating systems, including Windows versions from 2003 to Windows 10, ensuring easy integration into existing systems.

Benefit Effect:

With the RP58A QuickPrint, businesses can expect an uplift in transaction speed and print quality, significantly enhancing the overall customer experience and operational efficiency.

Warranty Information and FAQs:

This printer comes with a comprehensive 1-year warranty. For more information and common questions, please visit our website.

Delivery Services (UAE):

We guarantee prompt and secure delivery across the UAE, emphasizing our dedication to customer service and satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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