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NEOTECH

Receipt Printer - Rongta RP76III

Receipt Printer - Rongta RP76III

Regular price Dhs. 1,200.00 AED
Regular price Dhs. 1,500.00 AED Sale price Dhs. 1,200.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

RP76III Fast Impact POS Printer

Overview:

Introduce your business to the RP76III, a state-of-the-art impact receipt printer designed to thrive in the fast-paced retail and hospitality sectors. Its advanced impact printing technology not only ensures high-quality, smudge-resistant receipts but also offers unparalleled speed and reliability. Ideal for environments demanding quick, clear, and durable printing solutions, the RP76III is your go-to for enhancing operational efficiency.

Product Description:

The RP76III leverages superior 9-pin serial impact dot matrix technology to deliver crisp, long-lasting prints at a remarkable speed of up to 7.5 lines per second. Designed to meet the rigorous demands of frequent use, its robust construction guarantees consistent performance over time. With user-friendly operation and diverse connectivity options including USB, Ethernet, and RS-232, the RP76III offers seamless integration with a variety of POS systems.

Key Features:

  • High-Speed Printing: Capable of 7.5 lines per second for swift transaction processing.
  • Impact Printing Technology: Produces high-quality receipts resistant to smudging and fading.
  • Versatile Connectivity: Includes USB, Ethernet, and RS-232 for comprehensive compatibility.
  • Durable Design: Engineered for longevity with a 9,000,000 lines MCBF (Mean Cycles Between Failure).
  • User-Friendly Interface: Simplifies navigation and operation, enhancing user experience.

Quality and Performance:

The RP76III sets a high standard for receipt printers with its exceptional durability and operational reliability. It's built to sustain the demands of daily business, delivering fast and clear prints every time. Customers and businesses alike benefit from its quick processing, ensuring a smooth and efficient transaction experience.

Specifications:

  • Printing Method: 9 pins serial impact dot matrix.
  • Speed: Up to 7.5 lines/sec.
  • Connectivity: USB, Serial, Parallel, Ethernet.
  • Paper Compatibility: Suitable for high-quality continuous or multi-layer copy paper.
  • Dimensions: 251x160x138mm.

Purpose of Use:

Ideal for a range of establishments, including restaurants, department stores, kitchens, convenience stores, and supermarkets. The RP76III addresses the need for fast, reliable receipt printing across various business models.

Supported Systems:

The printer's compatibility with diverse POS systems and its range of interface options ensure it can be seamlessly integrated into virtually any retail or hospitality setting.

Benefit Effect:

Businesses will notice an immediate impact on their operational efficiency and customer satisfaction, thanks to the RP76III's speed and reliability. Its ability to produce durable, high-quality receipts enhances the professionalism and smooth operation of service.

Warranty Information and FAQs:

Comes with a 1-year warranty, underlining our commitment to quality and customer satisfaction. For more details, visit our website.

Delivery Services (UAE):

Dedicated to delivering excellence, we provide fast and reliable delivery services across the UAE, ensuring your RP76III arrives promptly and ready for operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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