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NEOTECH

Mobile Terminals - TC21-HC Mobile Computer

Mobile Terminals - TC21-HC Mobile Computer

Regular price Dhs. 3,500.00 AED
Regular price Dhs. 4,000.00 AED Sale price Dhs. 3,500.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra TC21-HC: Healthcare Mobile Computer

Overview

Introducing the Zebra TC21-HC Mobile Computer, designed specifically to meet the demands of healthcare environments. Engineered to support healthcare workers in their daily tasks, this rugged device combines durability with powerful performance. It's built to withstand exposure to harsh chemicals and can be sanitized easily, making it an ideal tool for preventing the spread of infection. With its long battery life and advanced scanning capabilities, the TC21-HC ensures efficiency and reliability for healthcare professionals.

Product Description

The TC21-HC Mobile Computer is a testament to Zebra's commitment to innovation in healthcare technology. Equipped with a Qualcomm Snapdragon octa-core processor and 4GB of RAM, it delivers fast and dependable performance. Its long-lasting battery ensures it can support healthcare workers through even the longest shifts. The device's advanced barcode scanner excels in capturing both 1D and 2D barcodes, facilitating quick patient data access and medication administration accuracy. Running on the Android operating system, it offers a wide range of healthcare applications. Furthermore, its robust wireless connectivity and user-friendly design, complemented by a range of customizable accessories, make the TC21-HC a versatile companion for healthcare professionals.

Key Features

  • Healthcare-Optimized Durability: Easily sanitized surface resistant to harsh chemicals.
  • High-Performance Computing: Qualcomm Snapdragon processor with 4GB RAM for swift operation.
  • Extended Battery Life: Up to 14 hours of continuous use on a single charge.
  • Advanced Barcode Scanning: Efficiently reads 1D and 2D barcodes, enhancing patient care.
  • Android OS: Access to numerous healthcare applications for comprehensive patient management.
  • Robust Connectivity: Dual-band Wi-Fi and Bluetooth 5.0 ensure reliable data transfer.
  • Ergonomic Design: Large touchscreen and comfortable grip for ease of use during long shifts.
  • Versatile Accessories: Customizable with charging cradles, holsters, and wrist straps.

Quality and Performance

Healthcare workers have praised the TC21-HC for its reliability, ease of use, and the seamless integration it offers into healthcare workflows. Its robust build quality and performance under demanding conditions have made it a trusted tool in various healthcare settings.

Specifications

  • Processor: Qualcomm Snapdragon octa-core
  • Memory: 4GB RAM
  • Operating System: Android
  • Battery Life: Up to 14 hours
  • Connectivity: Wi-Fi (dual-band), Bluetooth 5.0
  • Barcode Scanning: 1D and 2D barcode capability
  • Display: Large touchscreen for intuitive interaction
  • Durability: IP65 rating for water and dust resistance, with chemical-resistant housing

Purpose of Use

The Zebra TC21-HC is specifically designed for healthcare professionals who require a reliable, powerful tool for patient care, inventory management, and data access.

Supported Operating Systems/Applications/Industries

This mobile computer is optimized for the healthcare industry, supporting a wide range of applications designed to improve patient care, streamline workflows, and enhance data accuracy.

Benefit Effect

Implementing the TC21-HC in healthcare settings can significantly improve operational efficiency, data accuracy, and patient care, directly contributing to better health outcomes and streamlined workflows.

Warranty Information and FAQs

The Zebra TC21-HC comes with a 1-year warranty, with additional support and FAQs available at https://neotech.ae/pages/product-services.

Delivery Services (specific to the UAE)

Our delivery services cover all major cities and emirates in the UAE, ensuring your Zebra TC21-HC arrives quickly and ready to support your healthcare needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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