NEOTECH
Mobile Terminals - TC26 Touch Computer
Mobile Terminals - TC26 Touch Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC26: Versatile Touch Computer
Overview
Introducing the Zebra TC26 Touch Computer, a robust companion designed to thrive in various industrial environments including retail, healthcare, and transportation. This rugged mobile computer merges the durability needed for daily operations with the sophistication of the Android 10 operating system. Its comprehensive features ensure reliability, from enduring physical shocks to facilitating seamless communication and data capture.
Product Description
The TC26 Touch Computer stands as a testament to Zebra's commitment to creating devices that combine rugged durability with cutting-edge technology. Engineered to resist drops, spills, and extreme temperature variations, the TC26 ensures operational continuity in challenging environments. Its 5-inch HD touchscreen display delivers clarity and ease of use under any lighting conditions. Powered by Android 10, it opens the door to a vast array of business applications, enhancing productivity and operational efficiency. With its long-lasting 3000 mAh battery, advanced barcode scanning capabilities, and versatile communication options including push-to-talk, the TC26 is the perfect tool for businesses looking to optimize their mobile workforce.
Key Features
- Rugged Durability: Designed to withstand drops, spills, and extreme temperatures for reliability in harsh conditions.
- Clear Touchscreen Display: 5-inch HD screen for optimal readability and interaction.
- Android 10 OS: Access to a wide range of business applications to streamline operations.
- Extended Battery Life: 3000 mAh battery supports a full shift on a single charge.
- Advanced Scanning: Quick and accurate capture of 1D and 2D barcodes enhances efficiency.
- Push-to-Talk Communication: Built-in feature facilitates easy team communication.
- Comprehensive Connectivity: Supports Wi-Fi, Bluetooth, and cellular connections for uninterrupted communication.
- Customizable Accessories: Optional pistol grip, snap-on trigger handle, and charging cradle available for enhanced usability.
Quality and Performance
Customers in retail, healthcare, and transportation sectors have reported significant improvements in operational efficiency and productivity with the TC26. Its scanning precision, durability, and battery life are frequently highlighted as key factors contributing to its superior performance.
Specifications
- Operating System: Android 10
- Display: 5-inch HD touchscreen
- Battery: 3000 mAh
- Connectivity: Wi-Fi, Bluetooth, Cellular
- Barcode Scanning: 1D and 2D capability
- Durability: Rugged design for extreme conditions
- Voice Communication: Push-to-Talk enabled
Purpose of Use
The Zebra TC26 is designed for businesses that require a durable, efficient, and versatile mobile computer for tasks such as inventory management, patient care, and delivery tracking, ensuring operational excellence across sectors.
Supported Operating Systems/Applications/Industries
Optimized for industries that demand reliability and efficiency, the TC26's Android 10 platform supports applications that streamline retail operations, patient care processes in healthcare, and real-time tracking in transportation.
Benefit Effect
Implementing the TC26 can significantly reduce operational downtime and increase accuracy in data capture and communication, leading to improved customer service and streamlined workflows.
Warranty Information and FAQs
The Zebra TC26 comes with a 1-year warranty, offering peace of mind and support for any queries, detailed further at https://neotech.ae/pages/product-services.
Delivery Services (specific to the UAE)
We offer reliable delivery services across the UAE, ensuring your Zebra TC26 Touch Computer is delivered swiftly and securely, ready to enhance your business operations from day one.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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