NEOTECH
Mobile Terminals - TC52 Mobile Computer
Mobile Terminals - TC52 Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC52 Series: Rugged Enterprise Mobile Computer
Overview
Introducing the Zebra TC52 Series Mobile Computers, including models like the TC52x and TC52ax, engineered to deliver unparalleled rugged design, performance, and ease of use in the enterprise space. With cutting-edge features such as Wi-Fi 6 support in the TC52ax and enhanced mobile technologies, these devices redefine mobile computing efficiency. Whether you choose the Wi-Fi-only TC52x or the Wi-Fi/cellular TC57x, your team gains access to a device that excels in user experience and embraces technological advancements to work smarter and faster across various industries including retail, healthcare, and logistics.
Product Description
The TC52 Series from Zebra, building on the legacy of the best-selling TC52 and TC57, presents a range of rugged handheld mobile computers that are ideal for demanding work environments. These devices offer a robust combination of advanced mobile technologies, superior processing power, and user-centric design to enhance productivity and operational efficiency. The series boasts models with Wi-Fi 5 (802.11ac) and Wi-Fi 6 capabilities, ensuring fast and reliable connectivity. Enhanced with Zebra’s Mobility DNA tools, the TC52 Series simplifies device management and extends data capture capabilities, making it a powerful tool for enterprise mobility.
Key Features
- Rugged and Durable: Designed to withstand tough environments with scratch-and-shatter-resistant Gorilla Glass and IP68 sealing.
- Advanced Connectivity: Options include Wi-Fi 5, Wi-Fi 6, and cellular models, providing versatile network connectivity.
- Powerful Performance: Equipped with Qualcomm Snapdragon processors for high-speed, reliable performance across applications.
- Superior Scanning Capabilities: Features advanced barcode scanning technology for fast and accurate data capture.
- Enhanced User Experience: Offers a large 5-inch Full HD touchscreen display for easy interaction, even with gloves.
- Extended Battery Life: High-capacity battery options ensure full-shift operation with warm swap capabilities for uninterrupted use.
- Zebra Mobility DNA: A suite of tools and applications that enhance device functionality and management efficiency.
Quality and Performance
The TC52 Series is celebrated for its robust performance in retail, healthcare, and logistics. Users commend its ruggedness, long battery life, and the seamless integration of Zebra’s Mobility DNA tools, which significantly contribute to improved workflow efficiency and device manageability.
Specifications
- Operating System: Upgradeable to Android 14, ensuring future-proof operation.
- Display: 5-inch Full HD touchscreen with Corning Gorilla Glass.
- Processor: Qualcomm Snapdragon octa-core, up to 2.45 GHz.
- Memory: Up to 4GB RAM and 64GB Flash storage.
- Connectivity: Wi-Fi 5 (802.11ac), Wi-Fi 6, Bluetooth 5.x, NFC, optional cellular (TC57x).
- Battery: PowerPrecision+ for over 14 hours of power, with fast charging.
- Durability: IP68 and IP65 rated, MIL-STD 810G certified for drops and tumbles.
Purpose of Use
The Zebra TC52 Series is tailored for enterprises needing a reliable mobile computer for inventory management, order taking, asset tracking, and direct store delivery, ensuring peak efficiency and accuracy in operations.
Supported Operating Systems/Applications/Industries
Optimized for multiple industries, the TC52 Series supports a broad range of applications, facilitating everything from retail inventory checks to field service management, providing a versatile solution for enterprise mobility needs.
Benefit Effect
Incorporating the TC52 Series into your enterprise can lead to significant gains in operational efficiency, data accuracy, and overall productivity, directly impacting your bottom line and enhancing customer satisfaction.
Warranty Information and FAQs
The Zebra TC52 Series comes with a 1-year warranty, with comprehensive support and FAQs available at https://neotech.ae/pages/product-services, ensuring peace of mind and reliable service.
Delivery Services (specific to the UAE)
Our delivery services cover all major cities and emirates in the UAE, ensuring prompt and secure delivery of your Zebra TC52 Series mobile computer, ready to transform your business operations from day one.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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