NEOTECH
Mobile Terminals - TC57 Rugged Mobile Computer
Mobile Terminals - TC57 Rugged Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC57: Ultimate Rugged Android Scanner
Overview:
Introducing the Zebra TC57 - the ultimate rugged mobile computer designed to elevate operational efficiency across industries. Engineered for the demanding needs of retail, healthcare, transportation, and logistics sectors, this device integrates cutting-edge technology with robust durability. Its comprehensive connectivity and advanced Android platform make it indispensable for professionals on the move.
Product Description:
The TC57 Rugged Mobile Computer exemplifies reliability and versatility. Boasting a 5-inch Full HD touch screen display and running on Android 8.0 Oreo, it promises superior performance in any environment. Its military-grade durability against drops, shocks, dust, and water, coupled with Corning Gorilla Glass, ensures unmatched resilience. The device's sleek design doesn't compromise on strength, making it your reliable companion in challenging conditions.
Key Features:
- Enhanced Durability: MIL-STD-810G certification and IP65/IP67 sealing for exceptional resistance.
- Advanced Connectivity: Seamless integration with Wi-Fi, Bluetooth, NFC, and 4G LTE networks.
- High-Performance Scanning: Efficient 1D and 2D barcode scanning with a 13MP rear and 5MP front camera.
- Extended Battery Life: Up to 14 hours of continuous use with a 4300mAh battery.
- User-Friendly Interface: Android 8.0 Oreo with access to Google Mobile Services for a range of applications.
Quality and Performance:
The TC57 sets high standards for mobile computing quality and performance. Its powerful Qualcomm Snapdragon processor, coupled with 4GB RAM and 32GB Flash memory, ensures smooth operation. Customer testimonials highlight its reliability in enhancing productivity and streamlining workflows.
Specifications:
- Processor: Qualcomm Snapdragon 660, Octa-core, 2.2GHz
- Memory: 4GB RAM, 32GB Flash, expandable via microSD
- Display: 5" Full HD LED, Multi-touch screen
- Connectivity: Wi-Fi, Bluetooth, NFC, LTE, GPS
- Cameras: 13MP rear, 5MP front
- Battery: 4300mAh, up to 14 hours of use
Purpose of Use:
Ideal for transportation, field mobility, and local solution industries, the TC57 enhances operational efficiency and provides a reliable tool for managing inventory, logistics, and customer service.
Supported Operating Systems/Applications/Industries:
Android 8.0 Oreo compatible with various industry-specific applications such as Transport Management Systems, Direct Store Delivery, and Van Sales Software.
Benefit Effect:
The TC57 directly impacts productivity and efficiency, enabling professionals to perform tasks faster, capture data accurately, and stay connected in any environment.
Warranty Information and FAQs:
Includes a 1-year warranty. For FAQs, please refer to Zebra's Product Services.
Delivery Services (specific to the UAE):
Offers reliable and prompt delivery services across major cities and emirates, ensuring your TC57 reaches you swiftly and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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