NEOTECH
Epson WorkForce Pro WF-C5890
Epson WorkForce Pro WF-C5890
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Epson WorkForce Pro WF-C5890 is designed to cater to the needs of demanding business environments, delivering high-speed, reliable, and high-quality printing, scanning, copying, and faxing functions. It combines exceptional efficiency with robust functionality, making it an ideal choice for offices that require a dependable multifunction printer with advanced connectivity and security features.
Key Features
- Exceptional Print Speeds: Up to 26 pages per minute for both black and color prints, with a first page out in as little as 4.8 seconds.
- High-Capacity Ink Packs: Reduces the frequency of ink replacements with large ink packs that offer up to 10,000 pages in black and 5,000 pages in color.
- Advanced Security: Full suite of integrated security features to protect sensitive information and ensure network safety.
Product Quality and Performance
The WF-C5890 is built to perform under pressure:
- Durable Design: Engineered for high-volume printing without compromising on performance.
- Superior Print Quality: Uses PrecisionCore technology to produce sharp text and vibrant graphics.
Specifications
- Dimensions: 18.1 x 25.8 x 18.5 inches
- Weight: Approximately 47.8 pounds
- Maximum Print Resolution: 4800 x 1200 dpi
- Paper Handling: Up to 1,330 sheets total capacity, including a 500-sheet front tray and a 50-sheet rear tray.
Purpose of Use
This printer is particularly suitable for:
- Large Offices and Workgroups: Designed to handle the workload of departments within large corporations or medium-sized businesses.
- Demanding Printing Needs: Ideal for environments that need a printer that can deliver both quantity and quality consistently.
How to Use
Maximize the WF-C5890's capabilities:
- Install the printer using the provided setup guide and connect it to your network.
- Utilize the touchscreen panel for easy navigation and setup of print jobs.
- Leverage features like automatic duplex printing and advanced scanning to email or cloud services.
- Implement security settings to safeguard your documents and data.
Supported OS/Application/Industries
The WF-C5890 supports a variety of operating systems including Windows and macOS, making it adaptable for use in industries like finance, education, and healthcare that require robust document management solutions.
Benefits & Compatibility
- Cost Efficiency: High-capacity ink packs and energy-efficient design reduce overall operating costs.
- Flexible Connectivity: Includes Wi-Fi Direct, Ethernet, and USB connections, plus compatibility with Epson's mobile printing app.
Warranty and FAQs
Epson provides a one-year limited warranty for the WF-C5890, with options for extended coverage. Additional support details and FAQs can be found on the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital guarantees efficient and reliable delivery throughout the UAE, ensuring that your printer is delivered swiftly and ready for immediate use.
After Sales Support
NEO Digital's commitment to customer satisfaction includes dedicated after-sales support, helping you to utilize your Epson WorkForce Pro WF-C5890 effectively and address any issues that may arise.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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