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NEOTECH

Senor Self-Service Kiosk SD 21

Senor Self-Service Kiosk SD 21

Regular price Dhs. 8,650.00 AED
Regular price Dhs. 8,900.00 AED Sale price Dhs. 8,650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR SD 21 Self-Service Kiosk: Streamline Customer Interactions

Overview

Transform your customer service approach with the SENOR SD 21 Self-Service Kiosk, designed to deliver a fast, efficient, and interactive experience in high-traffic settings such as retail stores, hospitality venues, and public spaces.

Product Description

The SENOR SD 21 is a state-of-the-art self-service kiosk that combines robust functionality with a sleek design to facilitate customer independence and streamline transactions. Featuring a large 21-inch touchscreen, intuitive navigation, and versatile application capabilities, this kiosk is perfect for businesses looking to enhance customer satisfaction and operational efficiency.

Key Features

  • 21-Inch Touchscreen Display: Offers a bright, responsive interface for users, making navigation a breeze.
  • Sleek, Modern Design: Attractive and compact, fitting seamlessly into any environment without taking up much space.
  • Customizable Interface: Easily adapt the software and graphics to fit your brand and specific customer needs.
  • Robust Security Features: Equipped with advanced security measures to protect user data and transaction details.
  • Multi-Functional Capabilities: Supports various applications, from ticketing and check-in to ordering and payments.

Product Quality and Performance

The SD 21 is built to last with high-quality materials and advanced technology that ensure durability and reliability, even in 24/7 operating environments. It is designed to withstand high usage while maintaining fast and reliable performance.

Specifications

  • Display: 21-inch capacitive touchscreen
  • Resolution: 1920 x 1080
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Hardware: Robust industrial-grade components
  • Security: Enhanced data protection features

Purpose of Use

Ideal for retail outlets, movie theaters, hotels, and airports, the SENOR SD 21 helps reduce wait times and allows customers to serve themselves at their convenience, which can significantly enhance the overall user experience and reduce operational costs.

How to Use

Place the SENOR SD 21 Kiosk in strategic, high-traffic areas to maximize visibility and accessibility. Configure the software to handle specific tasks such as ticket sales, food ordering, or informational services, and train staff on basic troubleshooting and maintenance to ensure continuous operation.

Supported OS/Application/Industries

  • Operating Systems: Compatible with standard kiosk software platforms that support interactive customer engagement.
  • Applications: Ticketing, registration, ordering systems, and information directories.
  • Industries: Retail, entertainment, hospitality, and transportation.

Benefits & Compatibility

  • Improved Customer Experience: Reduces queue times and allows for personalized interactions.
  • Operational Efficiency: Automates routine tasks, freeing up staff to focus on more complex customer needs.
  • Cost-Effective: Minimizes labor costs and optimizes resource allocation.

Warranty and FAQs

Comes with a three-year manufacturer’s warranty that covers hardware failures and software issues. Additional support is available through our dedicated FAQ section or by contacting our customer service team directly.

Shop Today & Receive Your Delivery Across the UAE!

Incorporate the SENOR SD 21 Self-Service Kiosk into your service strategy to modernize how you interact with customers. Our reliable delivery service ensures it arrives quickly and safely, ready for installation and use.

After Sales Support

We provide comprehensive after-sales support, including installation guidance and operational training, to ensure you are fully satisfied with the SENOR SD 21, with expert assistance available for any queries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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