NEOTECH
EasyPos EPS101 Barcode Scanner
EasyPos EPS101 Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The EasyPos EPS101 Barcode Scanner is a robust and reliable tool designed for efficient and accurate barcode scanning in various settings, including retail stores, warehouses, and logistics centers. Its ergonomic design and quick decoding capabilities make it an essential tool for streamlining operations.
Product Description:
The EasyPos EPS101 excels in environments that require rapid and precise barcode scanning. This device supports both 1D and 2D barcodes, making it versatile for a broad range of applications. It features a durable design to withstand daily use and accidental drops, and its plug-and-play USB connectivity ensures it can be easily integrated into existing systems without the need for additional drivers or software.
Key Features:
- Versatile Barcode Support: Capable of reading both 1D and 2D barcodes, facilitating diverse scanning needs.
- High-Speed Scanning: Offers exceptional decoding speed to enhance workflow efficiency.
- Ergonomic Design: Designed for comfort during extended use, minimizing user fatigue.
- Durable Construction: Built to resist damage from drops and continuous usage.
- Plug-and-Play: Easy USB connection for immediate use with computers and POS systems.
Product Quality and Performance:
The EPS101 is engineered for durability and performance, featuring a high-quality scanning lens and responsive decoding technology. It is tested to perform under high-use conditions, providing consistent and reliable scanning capabilities that businesses can depend on.
Specifications:
- Model: EasyPos EPS101
- Barcode Types: 1D and 2D capabilities
- Connectivity: USB
- Operational Features: Includes hands-free scanning and an intuitive setup process
- Physical Characteristics: Lightweight and ergonomic for easy handling
- Durability: Rated for significant drops and tough environments
Purpose of Use:
This scanner is particularly useful for retail cashiers, warehouse staff, and logistical support teams who need quick and accurate barcode scanning to manage inventory, process sales, and track shipments efficiently.
How to Use:
To begin using the EPS101, connect it to a computer or POS system via the USB port. Configure any necessary settings directly through the scanning application or POS software being used. The device is ready to scan immediately after connection, with no complex setup or calibration needed.
Supported OS/Application/Industries:
Compatible with most operating systems that support USB devices, including Windows, macOS, and Linux. This makes the EPS101 adaptable to various industries, particularly retail, warehousing, and logistics.
Benefits & Compatibility:
The EPS101 enhances operational efficiency with its quick scanning capabilities and broad compatibility with various barcode types. Its ergonomic design ensures comfort and reduces strain for users during long shifts.
Warranty and FAQs:
NEO Digital offers a standard warranty on the EasyPos EPS101, covering any manufacturing defects. Our FAQ section on the website provides helpful information for troubleshooting common issues and optimizing scanner performance.
Delivery Services (UAE):
We provide fast and reliable delivery services across the UAE, allowing businesses to quickly implement and benefit from the capabilities of the EPS101.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the EasyPos EPS101 are resolved promptly and effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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